Reviews
Excellent sales experience
Ethan Bell made buying a used car on my own an easy experience. I would highly recommend him to anyone looking for a used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick, fun, wonderful experience
I highly recommend Carsense when choosing a car. I had the pleasure of working with Brad Smith. Brad was knowledgable and very helpful with any question or issue I had. He was quick to respond to my emails and was very easy to talk to. My first time at carsense was a great one and I am a very happy customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fun, quick and wonderful experience
Brad Smith was knowledgable, personable and a pleasure to work with. He answered all my question in a timely manner and was very helpful in choosing the right insurance plans for my needs. I highly recommend choosing Carsense for your next car. You won’t be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bar None the best car buying experience ever
I have purchased over 15 cars from about 10 dealerships, all were akin to getting a root canal. This was the best experience of all of them, hands down. None of this, let me go ask my manager, come back and meet you half way, shady sales tactics. The shopped my load and got me a rate better than my credit union rate. My salesperson came in on his day off to complete the transaction. Overall great experience. Ask for Nick Brander.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New used Cadi
Over all I found the car that I wanted and like my new ride happy that I found it. I would recommend buying from CarSense with one exception check your tires. I am very unhappy that after you spend 20K that your tires will fail your next inspection in 8 months and that your brakes are not all newly done. When you buy a new used car you should not have to worry about things like that. Your tires should be nearly new and brakes should be done all around. No one should have to get tires in less than a year and feel unsafe with the tires on their New used ride. I was not an as is car and the your rear brake are 1/2 worn down. All this is good for the sale as I was told.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First, thank you for your business! Second, a little information on the CarSense inspection and certification process... All CarSense certified vehicles must pass a 109 point inspection prior to sale. Both tires and brakes are required to be at 4/32 (minimum) in order to pass our certified vehicle inspection. (FYI... 4/32 is twice the minimum requirement of the state of PA). The great news for our customers is that as part of the 6 month / 6000 mile warranty from CarSense, if either the brakes or tires would fail to pass state inspection, CarSense will replace at no charge to the customer. Due to the unique driving habits of each individual, brakes and tires wear out at various times. CarSense is unique in the industry in that we cover both items under our 6 month / 6000 mile warranty. We welcome the opportunity to continue serving you.
Excellent sales experience
Recently purchased an Acura MDX with the help of sales associate Aaron Ziegler. Aaron was very knowledgeable, courteous and respectful. The transaction was both thorough and speedy. All paperwork professionally reviewed and thoroughly explained with the help of Anthony Disantos. My wife and I were very pleased and we will use Car Sense for our next vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Experience
After researching online for the car I wanted, carsense had the car moved from one location to there's in Hatfield. I dealt with Jared G. Sales Associate, he was awesome and so truthful and knew the answers to all my questions about the car. I brought my new Nissan Rogue, the whole process was so smooth from beginning to end. Very happy and I will refer them to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!!!
Aaron Ziegler is the best! He was very helpful to me when purchasing my first car earlier today. From the moment I walked in and spoke with him, my anxiety went down. He had a great energy and seemed like he was just as excited as I was about getting myself a car. Everything went so smooth and quick. I was very pleased with the service provided and I love my new car. Thank you, Aaron!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy and enjoyable experience
Went in looking for my first car purchase as a young adult. Kyle Cuneo made the car-buying experience seamless and straightforward. He explained everything to me in terms even I could understand. After driving a couple cars I had one I liked and a week later went back in, signed the paperwork, shook Kyle's hand, and drove off the lot with my new ride. Highly recommend Kyle and Carsense to anyone looking to purchase a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent customer service
We had an efficient, straightford and enjoyable experience working with Torie. This was by far the best car-purchasing experience we have ever had and look forward to referring friends and relatives to Car Sense of Hatfield for their future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase