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CarShop Hatfield

(599 reviews)
Visit CarShop Hatfield
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(866) 396-7124 (866) 396-7124

Reviews

(599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarShop Hatfield from DealerRater.

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Easy to work with

This was our 2nd purchase from CarSense Hatfield. Ethan was great to work with. Would definitely buy from them again. My son also purchased his truck from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Highly recommend!

Jared and Keith exceeded our expectations! They were extremely helpful . Overall the whole experience was very positive and I would highly recommend both of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought Chrsyler 300 off of Taylor Jahr

Couldn't have been happier with Taylor Jahr and his service. Second car I have bought from CarSense in Hatfield and it will not be the last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The place to go to to buy a car!

Taylor Jahr is the man to go to! Made my purchase easy and painless. The sales team treats you like family as soon as you walk in the door!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Great cars great people!! I have purchased 5 vehicles from crasense and my experience has always been wonderful! From sales to service, everyone is friendly and courteous! No better place to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing experience

Bought a car from car sense a couple years ago and Freddie Vega helped me and I couldn't have had a better experience. He was extremely helpful and he tried his best to get us exactly what we wanted. Made my husband and I feel comfortable and the process was so easy and smooth! Thank you so much Freddie & car sense

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Would try again

They're doing renovations so four stars for now. Both sales and service treated me well. I would recommend them to anybody looking for a good used car. They saved me thousands

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service!

I had a fantastic experience at CarSense Hatfield. Aaron Ziegler was extremely helpful during the entire process. This was my first time purchasing a car and I was concerned about the amount of time I’d spend in the dealership purchasing a vehicle as well as someone trying to sell me additional things that I did not want. 

I was able to test drive 2017 Hyundai Tucson solo and the car was amazing and exactly what I was looking for. With Aaron’s expert help and the assistance of the entire staff, I spent a little less than 2 hours finalizing everything. I’ve had the car for almost two months and I have no regrets about my purchase. I highly recommend checking out CarSense Hatfield if you’re in the market for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, simply and easy!

Car Sense is always a smooth and easy process, with friendly employees willing to help and answer questions but also not pressure you into anything. Keith was great to work with, quick, friendly and professional. I'm sure I'll be back again next time I need to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bare minimums

Purchased a 3 yr old SUV w less than 30k miles. Within 10 weeks, had it in the shop 3 times - was left stranded 60 miles away, 2 problems were short term fixed so had to go to another shop and actually have repaired. Had to buy new tires (mine had 1.5secs over state minimum and they wouldn’t replace them under their 6k/6 mo warranty saying they’ll last me another year!) and battery within first 2 months. They don’t replace anything to maintain the car if it passes an extremely low standard and will just tell you it’s above state minimum or that it’s normal for your mileage. Don’t trust their pre-purchase “vigorous” inspection - for instance, the alignment inspection is just one of the mechanics taking the car on a back road and judging if it veers to one side. The place is a joke and what you save in purchase price you’ll pay in fees & repairs after, so buyer beware! If you do find the deal you’re looking for, ask for all inspection specs to be printed out for you and fine-comb through it cause they will distract you in every way about the different crap they offer to avoid talking about the car itself and what they’re hiding!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.