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CarShop Mt. Holly

(436 reviews)
Visit CarShop Mt. Holly
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
(877) 803-0596 (877) 803-0596

Reviews

(436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarShop Mt. Holly from DealerRater.

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What an incredible experience!

What an incredible experience! The entire process was a breeze, from trading in my old vehicle to picking out my new car and signing the paperwork. Husein was an absolute star—his assistance made everything flow effortlessly. I couldn't have asked for a smoother transaction!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Was a great experience from start to finish.

Was a great experience from start to finish. Sara did a great job not making us feel pressured and was very helpful and understanding during the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad you had a great experience with our team at CarShop - Mount Holly. We appreciate your feedback!

We’ve bought 2 cars here and the experience was superior

We’ve bought 2 cars here and the experience was superior to talking with any other dealers. The service reps and the mechanics were very thorough and professional. We’ll be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're pleased to hear that our team exceeded your expectations at CarShop - Mount Holly.

I got a quality car quick.

I got a quality car quick. The car runs great and exceeds expectations. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation. We appreciate hearing that you're happy with your car from CarShop - Mount Holly.

Jeff was great.

Jeff was great. He explained very well. I received 100% value for my trade. I called other dealers and would have received less for my vehicle LOVE the 6,ooo/6 month warranty!@@

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That's wonderful to hear. We're glad you received excellent service and found value in our trade-in policy at CarShop - Mount Holly. Enjoy the peace of mind with your warranty.

Consumer response

Jeff was great. He explained very well. I received 100% value for my trade. I called other dealers and would have received less for my vehicle LOVE the 6, ooo/6 month warranty !@@

Michael, Dean, and Myiah will go above and beyond for you

Michael, Dean, and Myiah will go above and beyond for you during the entire buying process. I am a happy customer and will definitely be returning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. Our team at CarShop - Mount Holly is glad to hear about your positive experience. Take care until we can assist again.

Our salesman Husein was great.

Our salesman Husein was great. I had to get check next day to buy car. He came in on his day off to make sure we were taken care of. And unfortunately the check too more time in the morning than anticipated but he was great through it all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so pleased our team could help you out and make sure everything went smoothly. Thank you for sharing your experience with CarShop - Mount Holly.

Jason Knecht is a phenomenal person!

Jason Knecht is a phenomenal person! He got me in my 22 Honda Pilot ! No hassle! Short time! He understood my needs and got me right. Dean the manager is great as well ! He communicated very well and got me a great rate ! Matt the detailer did a great job as well , very attention to detail and flawless work. I will buy again !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience at CarShop - Mount Holly. We're glad to hear that our team made the process smooth and enjoyable. Looking forward to assisting with any future purchases.

My second car purchased at this location.

My second car purchased at this location. Staff is friendly, options are vast and never felt pressure regarding my choice or to purchase. Strongly would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're pleased to hear that your experience at CarShop - Mount Holly was positive.

purchased my second vehicle thenot be a third.

purchased my second vehicle thenot be a third. communication is very very poor. once sale done-you no longer exist for any type of correspondence. tags were to be be new tags...never happened. Was told registration sent to my home...over a week and still no registration. Several calls and no return calls as well as face to face conversation at My Holly location and told someone will respond with a resolution in 12 hours and we are now at a week ater. GM Dean Miller should set the example of good customer handling but I feel that is not a benchmark they shoot for. Lost a customer and will pass the word on how Carshop handles customers and any concerns when they arise. last 8 of vin pba38422 if anyone in decision making role (dealer principle/director of operations)cares to find my information and reach out. A chance to save a customer if Carshop really cares.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, We take your feedback seriously, and it is always our goal to provide five-star customer service for our guests. Your vehicle's tags were sent to you via Fedex, and should have arrived already. If you'd like to discuss this further, please contact our General Manager, Rob Shields, at Rshields@carshop.com. Thank you.