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Audi Columbus

(196 reviews)
Visit Audi Columbus
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–6:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (614) 461-3704 (614) 461-3704
Used (614) 300-3134 (614) 300-3134
Service (855) 207-2190 (855) 207-2190

Reviews

(196 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Columbus from DealerRater.

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Very good and fast service.

Very good and fast service. Helper was extremely helpful and nice in order to help us buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy you chose Audi Columbus to help find your new vehicle! We appreciate your business and are thankful for your review.

Consumer response

A+++

Consumer response

Good service.

Easy!

Fantastic customer service and streamlined car buying at its best. Brian is very customer focused and Mike in finance is very professional. I found the car online and Byers made it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kimberly, thank you for choosing Audi Columbus to help find your new vehicle. We appreciate your business and review!

We had been servicing our previously purchased Q7 here...

We had been servicing our previously purchased Q7 here for a few years and loved the service and help from Tristan. Worked with Hunter to get into a new Q7 which was a seamlessly smooth process. Hunter also unexpectedly notified me that my dream car had been traded in the following morning! Beyond happy we could work it out! Will definitely be staying part of this Audi family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Leslie! Thank you for your loyalty to Audi Columbus, we appreciate your business and review. Congrats on purchasing your dream car!

Great experience

Louis Smith was great. Treated us like family. Let us test drive without the pressure to buy. All of the Byers dealerships are the best in central Ohio.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 star review! Happy to hear that working with Louis was a great experience and we cannot wait to see you again at Audi Columbus.

We have bought several cars from this dealership and have...

We have bought several cars from this dealership and have found it to be top notch. The professionals working there are the best. Not only are they respectful and friendly, they are extremely knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thank you so much for helping with our Audi purchase today. Rufus did a fantastic job providing us with the information we needed. He was also very nice and friendly. The same can be said for Mike in finance. Thanks to these two men we had a very pleasant experience.

Dealer response

Thank you so much for your review and sharing your Byers experience with us. Happy to hear that Mike and Rufus were able to assist you and make your car buying experience special. We thank you for your continued business and hope to see you again soon at Audi Columbus.

Very nice experience working with Hunter at Columbus...

Very nice experience working with Hunter at Columbus Audi. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Happy to hear that you had a great experience working with Hunter at Audi Columbus. We greatly appreciate your business and cannot wait to see you again.

Great experience

Easily a 10/10 experience. Low pressure and high assistance. Would recommend to everyone I know. It’s was such an easy process for us and we appreciate how helpful they were in our buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your Byers experience with us! We are thrilled that you had a great buying experience with us at Audi Columbus and we hope to see you again very soon!

Always fast courteous super service with Louis in sales...

Always fast courteous super service with Louis in sales and the entire service department. They always take care of me and my vehicle every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Audi Columbus! We appreciate your review and your business!

amazing service

I worked with Rachel on a new lease and she was amazing. She made the whole process super easy and I appreciate all of her work. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for choosing Audi Columbus! We greatly appreciate your positive review and your business!

Sulzmanm

I've been a Byers customer for years and am never disappointed with the dealership, great customer service. My sales specialist Rufus Alexander is a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Audi Columbus! We greatly appreciate your positive review and your business!