Audi Columbus

Best car buying experience ever. From a great initial quote to the purchase 24 hours later, can’t say enough good things about Rachel and the team here!

This was our first time purchasing an Audi, and we couldn't be more happier with our experience at Byers. From start to finish, we enjoyed the process. Brian Snow was our our salesman, and we highly recommend him and his Byers team for any of your Audi needs. We will definitely be coming back. Thanks Byers!

I have been very happy with Service from Audi Columbus and now I can add a new car purchase to the list of items that have made me a satisfied customer.

We have bought numerous cars with buyers and once again we’re not disappointed. Our saleswomen Rachel is not only knowledgeable but always there to answer any questions along the way, and help with anything I needed. I will be back again for sure!!

I took my 2019 Audi A4 in for it's 40K mile service inspection, and was charged $1182.50. I felt this was high, so I called the Audi dealership where I bought the car (different from this one), and was given an internal service quote stating that this inspection should cost only $795.13. Why was mine so high you ask? Labor. This service department doesn't disclose on your receipt the labor hours it took them, and on the internal quote I received, it states this inspection should take exactly 4.05 hours. Now, I understand dealerships, given their location, can charge differently per hour for service, and I have taken this into account, but Byers Imports apparently took two hours longer to do the same job than a fellow Audi dealership within Ohio. The service manager confirmed with me it took them six hours over the phone when I called in to address this. He would not explain how it took them two additional hours. The time previously I was in for service, to replace a tire with a nail in it, they replaced the WRONG tire, and I had to go back in a day later for the correction. I cannot speak to Byers' sales team, but I do not recommend to anyone this service department.

David made our buying experience a positive one. He spent time with us throughly demonstrating the features and differences of the Audi Q5 and it’s options.

Audi Columbus are crooks, and are incompetent. I purchased what i was told was a replacement oem spoiler for my car. What i was shipped was some Fas & Furious looking giant piece of plastic, not at all what i had ordered. I called to setup a return/exchange and they refused to correct their mistake. I have bought 3 Audis in the past year, and will not be buying another. xxxx these guys

Great customer service, easy to work with and a very fair trade in value for my used vehicle! I would recommend family and friends to Byers.

The salesperson was professional and knowledgeable. From looking to sealing the deal it was seamless. I rate this dealership 5 stars. This is my 5th car with them.

Great all around purchasing experience. Both Sales and Finance were easy to work with and the process was smooth and efficient. Definitely the go to Audi dealer in Columbus.