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Subaru Superstore of Surprise

(1,137 reviews)
Visit Subaru Superstore of Surprise
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (623) 201-5265 (623) 201-5265
Used (623) 242-5740 (623) 242-5740
Service (623) 242-5723 (623) 242-5723

Reviews

(1,137 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru Superstore of Surprise from DealerRater.

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Alex is top notch.

Alex is top notch. He found us a beautiful Outback and got us a great deal. This dealership has the nicest staff, is efficient, and super customer friendly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealer completed my annual servicing as promised and

The dealer completed my annual servicing as promised and on time. The service area was very clean and stocked with refreshments

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was amazing!

Everyone was amazing! They went out of their way to work with me on what I needed and wanted. I was able to fill out all of my paperwork online so the process to pick up my keys was easy! Jonathan, George, and Alex were a huge help! Alex did a great job quickly going over the important things on my new vehicle as I have a newborn baby and was very limited on time. He also set my first service appt for my new vehicle! Mark Mauer was a huge help getting everyone on the same page to take care of me. Highly recommend this store for vehicle purchases and I look forward to brining my car in for its first service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Good selection, great service and vehicle buying

Good selection, great service and vehicle buying experience, Everyone from the Manager to the Sales person and Finance officer were great to work with. This is our second Subaru Vehicle purchase from this dealership and I will continue to buy from them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best customer service I have ever experienced, attention

Best customer service I have ever experienced, attention to detail was very present. Thank to envolved to make this happen. I have already recommended to everyone I know. Thank you 🙏🏽

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a great experience leasing a new Subaru at the

We had a great experience leasing a new Subaru at the Surprise Superstore! We worked with Noah Zaccaria and the service was first rate from the moment we arrived!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly efficient, knowledgeable staff, treat you

Very friendly efficient, knowledgeable staff, treat you like family. I know if I have any questions about my car or services, there is more than one person with an answer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This staff is upfront and straight to the point.

This staff is upfront and straight to the point. Their purpose is to sell Subaru cars but not through deception or false premise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a great experience!

We had a great experience!!! Noah, who is new, was very friendly and helpful. I think we definitely challenged him, but he stepped up and was awesome. Jonathan, the sales manager was also super helpful and worked to get us the absolute best deal he could. We were really impressed with both of them and they have earned our business for a very long time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Travis, Leon and John were outstanding.

Travis, Leon and John were outstanding. From the time we entered the lot until we rolled off the lot with our new Ascent Limited. If I could give them a 10 star rating I would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.