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Lexus of Brookfield

(4,110 reviews)
Visit Lexus of Brookfield
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–7:00pm
Saturday 8:30am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 288-7721 (855) 288-7721
Used (855) 452-8902 (855) 452-8902
Service (888) 832-9689 (888) 832-9689

Reviews

(4,110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Brookfield from DealerRater.

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Mrinmoy Khan & Jeff Winters I give them a 5⭐️⭐️⭐️⭐️⭐️

Mrinmoy Khan & Jeff Winters I give them a 5⭐️⭐️⭐️⭐️⭐️ for all they have done. I appreciate Mrinmoy Khan & Jeff Winters Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Al did a great job and was awesome to work with.

Al did a great job and was awesome to work with. I would highly recommend Al.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

My wife and I are very impressed with Lexus of

My wife and I are very impressed with Lexus of Brookfield. We've never actually been there but we worked with Kevin Bell over the phone. Bob Hill proved to be a top notch representative as he delivered our new vehicle. Professional, friendly and knowledgeable. We would recommend Lexus of Brookfield to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Denis, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Bob Hill made our buying experience great.

Bob Hill made our buying experience great. He was knowledgeable and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Such a great experience dealing with everyone at the

Such a great experience dealing with everyone at the dealership! From purchasing the car from a Kevin Bell to Al Zinda walking through getting the car ready and making sure everything was correct to a John Schoegl walking me through all the features of the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

A great experience. Such a professional, friendly group!

Alan was an excellent sales person, respectful and not

Alan was an excellent sales person, respectful and not pushy, made the process fast and easy. Smooth car buying experience, from Sales Manager Aleksey to Alan our Sales person the experience was painless and efficient. I highly recommend Lexus Brookfield for your next car buying experience, make sure to ask for Alan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Alan was an excellent sales person, respectful and not

Alan was an excellent sales person, respectful and not pushy, made the process fast and easy. Smooth car buying experience, from Sales Manager Aleksey to Alan our Sales person the experience was painless and efficient. I highly recommend Lexus Brookfield for your next car buying experience, make sure to ask for Alan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Gary, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Very personable.

Very personable. I loved how knowledgeable and friendly they were regarding all parts of the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jasmin, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Alan was great in helping us purchase our new TX.

Alan was great in helping us purchase our new TX. would recommend to anyone looking to buy a new Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jake, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Mrinmoy was phenomenal and dealt with me in a very

Mrinmoy was phenomenal and dealt with me in a very positive professional manner. I highly recommend seeing him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello James, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!