Reviews
Coley was excellent.
Coley was excellent. Very responsive and helpful from start to finish. Thank you for the quick service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!
Zach Reed was an outstanding service representative.
Zach Reed was an outstanding service representative. He kept me and was honest about repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
Nick was fantastic!
Nick was fantastic! He made the process quick and easy and im very happy with my vehicle. I would 100% work with him again in the future!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're glad to hear our Staff took such great care of you, Jake! We hope we can continue to be of service to you down the road!
We had a good experience while purchasing our Toyota
We had a good experience while purchasing our Toyota Highlander. All our questions and concerns were answered.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a five star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
I drive Toyotas for 30 years and for the last 20 I had
I drive Toyotas for 30 years and for the last 20 I had all my service needs done at Toyota of Brookfield with excellent results. My service advisor for the past year is Rob Melehan. I'm grateful for all the help, his professionalism and kindness.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!
I just had a very fine experience with Coley in the
I just had a very fine experience with Coley in the service department. She was very pleasant and knowledgeable to work with. Highly recommend her!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found Coley to be so supportive during your experience here at Toyota of Brookfield. Thanks for the recommendation, and have an amazing day!
I had an outstanding experience with the service
I had an outstanding experience with the service department at Toyota of Brookfield! From start to finish, they were professional, efficient, and truly went above and beyond. A special shoutout to Zach S, the service manager—his attention to detail and commitment to customer satisfaction made all the difference. He ensured everything was handled smoothly and kept me informed throughout the process. If you're looking for top-tier service, this is the place to go.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!
Zach S.
Zach S. Is representative of the great customer service that Toyota of Brookfield Wisconsin provides
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!
My vehicle was serviced on 5-7-2025 at Ed Napleton in
My vehicle was serviced on 5-7-2025 at Ed Napleton in Brookfield. My service technician was Coley Kuntz. She provided excellent service by explaining what was done with my car and future needs. Coley is very professional and I would recommend her and this dealership. Christine S.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Christine, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
Outstanding service from Coley Kuntz.
Outstanding service from Coley Kuntz. Knowledgeable, keep me informed the whole way, provided helpful context and options, and service done on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!