Skip to main content

Toyota of Brookfield

(3,146 reviews)
Visit Toyota of Brookfield
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (262) 558-4497 (262) 558-4497
Used (262) 558-4486 (262) 558-4486
Service (262) 558-4491 (262) 558-4491

Reviews

(3,146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Brookfield from DealerRater.

Want to share your experience with this dealership?

Write a review

Zach Schuett was very excellent to work with, was very

Zach Schuett was very excellent to work with, was very clear with what was being done to my vehicle. I will be going back to Zach Schuett for service in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Toyota of Brookfield is a great dealership!

Toyota of Brookfield is a great dealership! Zach Schuett helped me out and I would recommend him to anyone. He was very helpful,polite & easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always on time and pleasant.

Always on time and pleasant. Dealership is clean and neat. I was kept informed of progress and if anything required attention

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear our Staff took such great care of you! We hope to continue serving you in the future.

I have given this dealership a bad review last year and

I have given this dealership a bad review last year and now, unfortunately, I had to return to trade in the vehicle. I gave them a second chance to get it right and I was treated differently and in a very positive way. I contacted my service advisor, Kyle. He referred me to Joe Federer who was the sales rep. The team gave me the best service and ultimately getting the right car for me. The model I wanted and offered me a very fair deal. I am very happy with the whole experience from service advisor to sales to manager who worked out the bottom line. It was a very positive experience from beginning to end and I would highly recommend them when purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Patricia, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Citlala was a wonderful help in choosing my new car.

Citlala was a wonderful help in choosing my new car. She is knowledgeable, helpful and personable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Nick Terranova (Sales) and Jackson Mueller (Finance) were

Nick Terranova (Sales) and Jackson Mueller (Finance) were amazing to work with and we absolutely love our new Camry. The buying process was seamless and we took our Camry home same day. Love the condition of the car and thanks so much!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

If you’re thinking about purchasing a Toyota, ask for

If you’re thinking about purchasing a Toyota, ask for Deiton and David. They are professional, personable, and honest — everything you could hope for in a sales team. And when you sit down with the finance manager, you’ll see that the integrity extends throughout the entire dealership. This was by far the most transparent and stress-free car-buying experience I’ve ever had. Communication was clear, negotiation was fair, and everyone involved made me feel respected and valued as a customer. Five stars all around — for Deiton, David, the finance team, and a beautiful new Grand Highlander that I absolutely love!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you choosing Toyota of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Nick was very professional, patient and helpful!

Nick was very professional, patient and helpful!. He explained the process throughly every step along the way which all helped in the buying experience !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Greg, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

My salesman David did an excellent job explaining

My salesman David did an excellent job explaining everything about the deal and going over the truck. I have been a Toyota owner for over 25 years and he showed me some things that I never knew, so thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Honest, reliable, transparent, trustworthy, professional,

Honest, reliable, transparent, trustworthy, professional, helpful, knowledgeable, fair, courteous, efficient, consistent, supportive, responsive, respectful, dependable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!