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Toyota of Brookfield

(3,125 reviews)
Visit Toyota of Brookfield
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (262) 558-4497 (262) 558-4497
Used (262) 558-4486 (262) 558-4486
Service (262) 558-4491 (262) 558-4491

Reviews

(3,125 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Brookfield from DealerRater.

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The staff were very professional and I received the

The staff were very professional and I received the vehicle very quickly after leaving it for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Hamza, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

All of my dealings with Brookfield Toyota have been

All of my dealings with Brookfield Toyota have been positive. The personnel have all been great. My recent dealings with Layla of the service department were great. Layla is friendly and efficient. She kept me posted about my service and I was in and out in a very short time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

Well maintained and Spencer was very helpful and offered

Well maintained and Spencer was very helpful and offered all the information to make decision

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. Thank you, and have a fantastic day!

Tyler was extremely helpful in getting me what I needed

Tyler was extremely helpful in getting me what I needed and quickly. He was very communicative and made sure I was happy with my car and everything was how I hoped it would be!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

I couldn’t recommend Toyota Brookfield more.

I couldn’t recommend Toyota Brookfield more. Josh was helpful, attentive and knowledgeable during the car buying process. Nothing but good things to say!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

The dealership and all the staff we worked with were

The dealership and all the staff we worked with were friendly, professional and fair. This is the eighth car purchased here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

The sales team was not transparent.

The sales team was not transparent. They initially quoted a low price during our first meeting and confirmed it in follow-up calls. However, when we met again in person, they proposed a price significantly higher than the MSRP. I recommend shopping elsewhere.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your concerns. We are sorry to hear that you feel this way about our pricing. Our pricing strategy reflects the quality of our vehicles and the services we provide. We strive to remain competitive in the market and offer the best value to our customers. Please contact our General Sales Manager, Tim Buti at (262) 393-8995, to discuss your experience further and work towards a satisfactory resolution. We hope to hear from you soon. Take care.

Our salesman Isaac Alanis was fantastic!

Our salesman Isaac Alanis was fantastic! He made our car buying experience so easy and enjoyable. We would highly recommend anyone to seek out Isaac on your next car buying trip!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Craig, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

Very good experience.

Very good experience. Nick and Team made our purchase work for us. Thanks to all. Great dealership 👍🏻👍🏻👍🏻👍🏻

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Leonard, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

Kevin was very helpful in the car buying process.

Kevin was very helpful in the car buying process. He made for an Efficient experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear our staff took such great care of you, Raj! We hope we can continue to be of service to you down the road!