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McNaught Cadillac Buick GMC

(619 reviews)

Reviews

(619 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience with Gino

Great experience with Gino demonstrated the vehicle very well showed me all the features and exactly what I was looking for was a great experience would recommend this dealership to all my friends and relatives Thank you Gino you We’re great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Hello! Thanks for taking the time to write Gino a review. We love seeing our customers happy and well informed about their new vehicle! Also, thank you for the recommendation, don't forget to ask Gino about our referral bonus program! Thanks again!

Replace Side Mirror --- Reflect on That !!

As usual, the service was great , efficient and pleasantly provided.- I will be back because the McNaught folks work for you not for themselves. John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
Dealer response

Hey John, Thanks for the awesome review and 5-star rating :)! We look forward to seeing you again!

A positive experience with helpful staff

The staff at McNaught were professional and efficient. They did a great job of guiding me through my purchase and were thoughtful in every step. I am grateful that I chose this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Daddilac! Thanks for the review! We are grateful to you as well :) If you have any other questions, feel free to ask! We would love to help. Thanks again!

Fantastic Body Shop! Staff Are Awesome-Service Best in Town!

I just had another awesome experience at McNaught Service. I have been using their body shop ever since I leased by Cadillac from McNaught. I have a non-GM vehicle that I scratched yesterday. I took it to the nearby facility at 11:40 to have it looked at. They wouldn't look at it since it was too close to lunch time. Unbelievable! They didn't even say "Come back after lunch". So I drove it 1/2 a block to McNaught where I've always taken my cars for body work. It's now 11:55 and Ed Kosa, Body Shop Manager, immediately looks at the affected area and asks, "Do you have 20 minutes right now?". I say "Yes" and 20 minutes later the entire scratched area has been buffed and polished. It looks awesome! I was on my way by 12:23! These guys are unbelievably awesome!!! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Honda Guy! Thanks for the awesome review! We love hearing positive feedback about our team members :) If there's anything else we can do for you, please feel free to ask.

Amazing customer service... please read!

Thank you to Breanne for assisting with the service work done on my vehicle today! Breanne was courteous, professional, & friendly! Good job! Also, thank you to Kelly, Tom, & Claude!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave us a 5-star rating and great review! please don't hesitate to call us if you have any other questions or concerns :) Thanks again.

Professional and customer driven

I have been purchasing vehicles for the past 45 years. My recent exerience at McNaught was best so far. I was treated with dignity and respect by the staff amd all my questions and concerns were dealt with swiftly accurately. I am extremly satisfied with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thanks for the awesome review! We're glad to hear that Leighton provided you with a satisfying experience :) It's great hearing the feedback. If you have any other questions or concerns, please don't hesitate to give us a call! Thanks again.

Leighton found me the perfect car!

In immediate need of a car due to an accident, Leighton helped get me into an amazing vehicle, a 2017 Buick Encore. Going in with no idea of what I wanted, he found me the perfect car based off of my lifestyle and the features I requested. Him, Rob and Wayne helped me look at all financing options to help stay within my budget. I had the greatest and most pleasant experience here, and would recommend to anyone. I love my new car, and am very happy that I chose this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, sorry to hear about your accident, we hope everyone is alright! Thanks for taking the time to leave such an amazing review for Leighton, Rob, and Wayne. We are glad they were able to provide you with a pleasant buying experience and are even more happy that you love your new car :) Thanks again.

Collision Centre - Thank you!

I recently required some body work to my 2017 Buick Enclave. Cheyanne and her team in the Collision Centre were absolutely amazing to deal with! From the first appointment to have my vehicle damage assessed, to getting my vehicle repaired, I was treated in a friendly and professional manner. My vehicle was ready a day early, making the experience even better. Also, thank-you to Kelly McNaught for her help during the process, much appreciated! Great job McNaught Buick Cadillac GMC! Thanks! J. Michalyshen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to review your recent experience with our body shop! We appreciate the good feedback! Please feel free to reach out to us if you have any other questions or concerns. Thanks again.

Escalade trade and purchase

In my experience Mcnaught has excellent sales and service personnel all of whom deliver the product and service in a quality and courteous manner. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Jb. Thanks for taking the time to leave us a great review and rating! We appreciate your recommendation :) If you need anything else please let us know!

Jozef is awesome!

I have been leasing a new truck every 3 years for the since 1994, Jozef is a real pro. He looked after my best interest, I am pleased with my 2018 Canyon Denali, Alfred Wiebe got me the discounts I didn"t expect. They were not pushy, One of my best buying experiences! THANKS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Tim, Thanks for taking the time to leave us a great review! We are glad to hear you had a great experience with us :)! Enjoy your new Canyon and if you have any other questions please don't hesitate to ask. Thanks again!