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McNaught Cadillac Buick GMC

(619 reviews)

Reviews

(619 reviews)

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Great Experience!

My last experience with purchasing a vehicle gave me such buyers remorse for months. It was that time again I needed a new vehicle and I went to Bobby with intentions of Leasing only. Bobby actually listened to what I wanted. He explained to me what the leasing options were as well as purchasing. He was very professional and knowledgeable and I made the decision to purchase my new Terrain. I walked out of the dealership excited about my new purchase. Day four and I am still smiling! Thank you Bobby!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Julie, Thanks for your great review! We are very glad to hear that Bobby was able to provide you with all the information you needed to purchase your new Terrain! We don't like buyers remorse either so we hope you are still smiling :) If you need anything else or have any other questions, please feel free to contact us! thanks again.

IT WAS A GREAT EXPERIENCE

Thank you Bobby and Rob for helping us make the decision to buy the used 2016 Buick Enclave instead of choosing a 2017 as we do like the 2018's but want to wait to see how they look, drive, etc, before we buy. We drove an Enclave for 9 years and totally liked the vehicle therefore after trying out many other vehicles we decided on this Enclave. The gentlemen we very helpful with our decision. They made us very comfortable in choosing this vehicle and will definitely be back at McNaught's to try out the 2018's next year. We are about 150 Km away from the dealership so just wanted to stop in to see what was on the lot. After much discussion with Rob we decided to travel back to Wpg. to purchase the 2016 Enclave. THANKS GUYS FOR A JOB WELL DONE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thanks so much for your review! We are very glad to hear that Bobby and Rob were able to provide you with a comfortable buying experience and that you were able to find your new Enclave. If you need anything else or have any other questions about your new Enclave please feel free to contact us. Thanks again!

Awsome Customer Service!!!

I walked into the dealership looking at a Cadillac XT5, and the different options available to me as I have a vehicle coming off lease and need to find a replacement. Leighton had a no pressure approach, and was very helpful with going through the different options that were available, and really demonstrated a lot of the features in the vehicle. I have not purchased yet, but I highly recommend Leighton and McNaugt Cadillac, Buick, GMC to anyone that is looking!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
6 people out of 6 found this review helpful.
Dealer response

Hey! Thanks for the great review and recommendation, we really appreciate it. We are happy to hear that Leighton was able to provide you with the information you need for a potential future purchase. If you have any other questions please feel free to contact us! Thanks again :)

Low pressure and responsive

Leighton and the team at McNaught were very responsive to my questions and needs throughout my shopping/purchase experience. They weren't aggressive in their approach and the post purchase experience so far has been just as responsive. Cory

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.
Dealer response

Hey Cory! Thanks for the great review! We strive to provide that easy going experience for our customers so we are glad to hear that Leighton delivered on that! We hope you enjoy your new vehicle and if you have any other questions please feel free to ask!

Mcnaught Motors experience

Dealt with Robert Woods aka Woody and had the most pleasant car buying experience in my life and I have owned over 14 of them with the exception of 2 all being GM products. I originally went looking for a used car but ended up with the Wife getting her dream vehicle a 2017 GMC Acadian Denali. Woody had great patience and assisted us in setting up the vehicle with all the new technology and also in great pricing with 0 percent financing to boot. The rate and the trade in value given was too good to give up. Very professional and will be recommending to friends and family. Beautiful Dealership and the best selection I have ever seen. No bare bones vehicles with no options on this lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thanks for the great review! The Acadia Denali is a beautiful SUV, good choice! We are glad to hear that Woody was able to provide you with that pleasant car buying experience. Thanks again for the review and if you need anything else, please let us know!

Nice man。

He is responsible,easy-going and professional?He will give you many good suggestions for cars. This is a wonderful experience for me . So i recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Thank you for your review! We are glad to hear that Kris was able to provide you with such a wonderful experience. If you need anything else or have any other questions please feel free to contact us!

2017 Enclave

Thanks Bobby for all your help in putting together the deal on our Enclave. Your knowledge and professionalism was a greatly appreciated. We love and enjoy our vehicle and look forward to future dealings with McNaught and their staff! It was so enjoyable that we referred our daughter and she is now driving a new 2017 Buick Encore. Also many thanks to Wayne Kohler for all his help with the lease and purchase paperwork (you made it a breeze!). Once again thanks from the Catellier family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Tony and Family! We are glad to hear that Bobby was able to provide you with all the information you needed to purchase your new vehicles. We really appreciate you referring your daughter to us, so thank you for that! If you or your family has any other questions please feel free to call us!

Very Happy Customer

Great job on delivering the Cadillac and explaining all the features. I took it for ride with my wife Kim, she's not complaining anymore about the price, agrees it awesome vehicle. Thanks again Leighton

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.
Dealer response

Hey Dave! Thanks for the review. I'm glad to hear you're both happy with your new Cadillac! If you or your wife have any other questions please let us know! thanks again :)

Cadillac SRX is totally amazing

A great experience buying my Cadillac from McNaught,. From salesman Bobby Launderville who really understood what I wanted and hit a homerun with all the features I wanted, he is very knowledgeable. Bobby explained all the features and showed me how to navigate the CUE system and showed how all the bells and whistles work on the Cadillac SRX Premium and believe me....this Cadillac has all the bells and whistles. Bobby also set up my phone through Bluetooth and set me up with OnStar and XM radio. .Also Financial specialist Wayne Kohler came up with an extended warranty based on my needs and made signing all the paperwork a pleasant experience. Great vehicle + great service + great people = Happy customer.....I would highly recommend McNaught for your new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hey Robert, Thank you for the great review and recommendation. You're right, the SRX is a totally amazing vehicle and we know you'll enjoy it. If you need anything else or have any other questions please feel free to contact us. Thanks again :)

REPEAT CUSTOMER PURCHASED MANY VEHICLES

Leighton Powell is a true Sales Professional, He asked all the right questions on what my needs were and got me into a better truck than I could have imagined. My 2017 GMC Elevation is one sweet ride. I will be back again when my wife's vehicle needs an upgrade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
6 people out of 6 found this review helpful.
Dealer response

Hey Bob! Thanks for your great review. We are glad to hear that Leighton found you the perfect truck for you, we know you'll enjoy it! If you have any other questions or concerns feel free to contact us. Thanks again!