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McNaught Cadillac Buick GMC

(619 reviews)

Reviews

(619 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience

Leighton was kind and courteous and exceptionally professional. His knowledge of all the new features of our purchase was top notch. Would recommend his service highly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thanks for taking the time to leave us a review! We are glad to hear that Leighton was able to find you the right vehicle and show you all the features in it. If you have any other questions please feel free to contact us! Thanks again :)

Excellent

He is of the best sales person we have never dealt with. Great experience purchasing a vehicle from him. We recommend him to everyone we know. Sheri and Keith Danis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Sheri and Keith! Thanks so much for your 5-star rating and wonderful review on Robert. We appreciate the feedback and are glad you had such a great experience! Please feel free to contact us at any time if you have any other questions or concerns! Thanks again

Best Vehicle Purchase Experience!

We purchased a 2015 GMC Canyon from Robert Woods (Woody). We must say that this was the best vehicle purchasing experience we have encountered. Woody was professional, knowledgeable and fun! We made the deal on a Monday and drove our truck home on Tuesday. Woody ensured that any minor concerns we had were perfected before delivery. Most people think we bought a new truck! We highly recommend Woody and McNaught.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thanks for taking the time to leave an awesome review! We hope you enjoy your new truck. If you need anything else, please let us know! Thanks again

Best Dealership and Salesperson!

We just purchased a 2017 GMC Yukon and the service and staff at McNaught were exceptional. Jozef was amazing to deal with. He made the whole process of buying the vehicle super easy. He was extremely knowledgeable in regards to the Yukon, and went out of his way to help us! We will definitely be back to purchase our next vehicle! Suzanne was also super friendly and great to deal with in regards to financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Jody, Thanks for taking the time to leave us a great review! We are glad to hear that Jozef was able to make your buying process easy and simple for you and that he was able to provide you with all of the information you needed. If you need anything else or have any other questions please feel free to contact us. Thanks again

He was great

I will be back when I am ready to do it again for my family great selection and service price was very reasonable was very easy to find what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.
Dealer response

Hello Giardino! We are glad to hear that GIno helped you find what you needed, we look forward to working with you again in the future. If you have any other questions please feel free to contact us. Thanks again

Roxanne

Roxanne was great. She went over all of the details of my service and explained everything. I felt right at home and knew that my vehicle was in good hands. Thanks Roxanne

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Karen, Thanks for the great review! We are happy to hear that Roxanne was able to provide you with such great service. If you have any other questions please feel free to contact us :)

Leighton Powell

We recently purchased a used Cadillac SRX and were assisted by Leighton. He did a very thorough job getting us set up on the app and entertainment system. He spent the time we needed to learn all the different functions of the SUV. Leighton dealt with us fairly and is very knowledgeable about the Cadillac systems and features. I would highly recommend him. He's professional and courteous. Suzanne helped with finance and was also very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Grant, Thanks for taking the time to leave a review. We are happy to hear that you were able to learn all the functions the SRX has to offer and that Leighton and Suzanne were able to find you the vehicle and financing you needed. If you have any other questions please feel free to contact us and ask! thanks again

Excellent, Professional & Friendly Service

OCT 17 2017 - replaced rim - not sure of process -greeted by friendly staff -information provided on remaining process - wait time appropriate - cashier friendly, kind & professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thanks for taking the time to leave a review. If you have any other questions or need anything else, please feel free to contact us! thanks again :)

Leighton

Leighton was absolutely wonderful to deal with! We were nervous going in because we have delt with some not so great car sales men. Leighton was wonderful not pushy and found us what we wanted for are price! I would recommend anyone looking to go see him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.
Dealer response

Hello Bailey, thanks for the review and the recommendation! If you need anything else please feel free to contact us!

Didn't start well but I am very happy so far

I walked in to McNaught a few weeks ago just wantin to look around at some trucks with not a lot of intention of buying one especially not that day. I spent about 20 to 25 mins walking outside and inside with no one offering to help me. Finally I walked up to the desk and straight out asked for a salesman. I met Bobby. Booby was great. Right away Claude came over and introduced himself also. They were both really friendly and helpful. Even though Bobby had another client when I came back from a test drive, he still made time to come see me. Thanks again Bobby

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Wayne, I'm sorry to hear you had a rough start with us but I'm glad to hear we turned it around! thanks for taking your time to leave us a review. If you have any other questions please feel free to contact us!