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McNaught Cadillac Buick GMC

(619 reviews)

Reviews

(619 reviews)

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Very Professional, efficient, courteous, 10/10 across the

Very Professional, efficient, courteous, 10/10 across the board! Highly recommend this dealership. Love my Buick!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gino was fabulous always updating us on the status of our

Gino was fabulous always updating us on the status of our vehicle delivery entire transaction was smooth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a very positive experience with my service advisor

I had a very positive experience with my service advisor Ron. He was courteous, helpful and knowledgeable. He took time to explain what he was doing to resolve my problem. He also personally removed a scratch/ scrape that I asked for information on how to remove. Very satisfied with the experience I had in the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The finance person talked to much and swore quite a bit

The finance person talked to much and swore quite a bit during our conversation. I think he sold me warranty I didn’t really want

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Was quite impressed with Michael in sales and Zach in

Was quite impressed with Michael in sales and Zach in financing throughout the entire deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Knowledgeable and efficient.

Knowledgeable and efficient. Only drawback is time spent waiting for Sara to discuss with other departments and then waiting for vehicle to be release me my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service.

Excellent customer service. Never an issue with anything. I have no hesitation to recommend them to anyone !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awsome , had my tire fixed right away,and was able to put

Awsome , had my tire fixed right away,and was able to put it back on and fixed sensor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service from start to finish.

Great service from start to finish. This is my first time dealing with this dealership (purchased my vehicle from a different dealership) and I’m very much impressed by the service I’ve received. Chris was outstanding in making sure I was looked after. She kept me informed on every step on the status of my vehicle, after contacting insurers and see what what was under warranty or not. Her professionalism is Outstanding. Thank you for a great service Chris!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department well organized and efficient.

Service department well organized and efficient. Went in for a oil change and maintenance check. I was done in 25 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.