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Toyotatown

(7,365 reviews)
2025 state dealer award
View 37 awards
2025 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 national dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(7,365 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyotatown from DealerRater.

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Michael did his job and made my life easier.

Michael did his job and made my life easier. I wasn't pressured or annoyed dealing with Toyotatown while searching for my new vehicle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have driven Toyota products since 1992.

I have driven Toyota products since 1992. Since moving to London from Mississauga this will be my second Toyota Highlander leased from this dealership. On both occasions Michael and Sylvia Donavan greatly assisted on both leases with their informative and helpful knowledge of both the Toyota products and financial information.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience purchasing from Toyota Town,

Excellent experience purchasing from Toyota Town, Hiacnyta made the experience extremely enjoyable and so easy! Amazing customer service from Brian in management, Janine in finance and Hiacntya in sales.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sylvia Donovan was great - she took away all the drudgery

Sylvia Donovan was great - she took away all the drudgery and frustration normally associated with buying a new vehicle and got it done. We told her what we needed and could afford and after showing us the options she just put it all together in a neat comprehensive package that was fair and easy to understand without resorting to all the usual sales upselling gibberish. We had to wait a few months for delivery but that was during covid and beyond her control. We are long time ToyotaTown customers and we'd buy again from Sylvia no problem.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We are very pleased with the service we received from

We are very pleased with the service we received from Shawn Longworth and Rita Dalal at this dealership. Shawn was very informative and gave us all the time and information we needed to make an informed decision. Rita took us through all the financials with ease. Thank you.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing dealing with Enna.

Amazing dealing with Enna. She is kind, caring and knowledgeable and completely puts me at ease!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

La Toya Berry is very professional and organized.

La Toya Berry is very professional and organized. She is friendly and helpful I enjoyed dealing with her

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Jason is an excellent customer service representative who

Jason is an excellent customer service representative who explains everything in details the program of work before proceeding. Gives inaight to client in making decision.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Shawn L was awesome to deal with.

Shawn L was awesome to deal with. Great personality and very informative. He made our buying experience seamless! We will definitely be contacting him again when it’s time for our second car to be upgraded!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service.

Excellent service. MJ and Toyota keep you informed throughout the appointment from start to finish. There is full transparency among the staff and the service is second to none. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.