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Vaughan Chrysler

(1,198 reviews)
2021 consumer dealer award
View 7 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vaughan Chrysler from DealerRater.

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Quick and Easy

Thank you Michael, for making things easy, time is everything for me and you nailed it! I enjoy doing business with you! I will definitely do business with you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

AMAZING!!

Mike made it easy from start to finish...he took care of everything from financing to insurance and even delivering the vehicle to the Niagara Region!! THANK YOU MIKE for all your hard work and commitment!! Most of all THANK YOU for picking the awesome vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Onur is AWESOME!!!

Onur made the buying experience easy and efficient. The dealership was great too! Onur allowed me to take a test drive on my own, with my kids. Great way to evaluate the vehicle with no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Instantly sold

Silvia was knowledgeable and accommodating to my needs. She sold me a wrangler which I couldn’t be happier about. Her approach was kind and friendly which made the whole process of buying a car less intimidating. I will definitely be referring her and your dealership to my friends!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Pleased

I was very happy with the service at the dealership. Overall a very pleasant experience with the staff. Service was excellent, I can’t say anything negative about my experience there. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Exceeded expectations!

By far, one of my favourite dealership experiences all around. Silvia is knowledgeable, determined and is incredibly thoughtful. I love my Trailhawk and will definitely buy my next vehicle from, Silvia. Thank you! 💗🙏🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Service

I was in need of a new vehicle ASAP. I found what I was looking for online, and left a message to book a test drive. I was contacted very quickly by Phil Heath via email (it was very early in the morning!), and we arranged a time for a test drive that afternoon. I went with my son, and was warmly greeted by Phil. It didn't take long to get out on the road. Afterwards, we sat down to discuss a deal. I knew I wanted that car!! Phil worked a great deal for me, and I purchased the vehicle on the spot. I picked it up a mere three days later. Phil contacted me to let me know it was ready, and when I got there--he very patiently explained EVERYTHING to me to make sure I was comfortable with it all. Everything was sooo...electronic! The following day, I had some questions about a package I wanted to add to my vehicle (tire/rim protection), as well as a question about some of the controls in my car. Phil answered that question for me. As for the tire/rim package, Tina Nguyen took great care of me. After several emails and a couple of phone calls, I was left a very satisfied customer. I am loving my new JEEP Cherokee!! I highly recommend getting a vehicle from Vaughan Chrysler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent service all around!

Silvia was a Jen to work with. Very easy transaction . She was very knowledgeable and knew exactly what I wanted and was looking for. I would highly recommend her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Customer service

I did run into some problems with the delivery of my Jeep, it was quite a bit longer than the expected date. But Sylvia was helpful and kept me posted on everything. She is warm, friendly yet still very professional. Excellent customer service from her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Silvia Radoi is incredible!!!

Silvia Radoi is absolutely incredible! Aside from being knowledgeable about various vehicles, she consistently posts on social media about certain specials and deals that are offered. I cannot even begin to describe how helpful that is when looking for a vehicle!! Such a kind and wonderful person when it comes to answering questions and providing information. Absolutely incredible person to have on staff to say the least!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.