Reviews
Quick and Easy
Thank you Michael, for making things easy, time is everything for me and you nailed it! I enjoy doing business with you! I will definitely do business with you again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AMAZING!!
Mike made it easy from start to finish...he took care of everything from financing to insurance and even delivering the vehicle to the Niagara Region!! THANK YOU MIKE for all your hard work and commitment!! Most of all THANK YOU for picking the awesome vehicle!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Onur is AWESOME!!!
Onur made the buying experience easy and efficient. The dealership was great too! Onur allowed me to take a test drive on my own, with my kids. Great way to evaluate the vehicle with no pressure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Instantly sold
Silvia was knowledgeable and accommodating to my needs. She sold me a wrangler which I couldn’t be happier about. Her approach was kind and friendly which made the whole process of buying a car less intimidating. I will definitely be referring her and your dealership to my friends!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleased
I was very happy with the service at the dealership. Overall a very pleasant experience with the staff. Service was excellent, I can’t say anything negative about my experience there. Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceeded expectations!
By far, one of my favourite dealership experiences all around. Silvia is knowledgeable, determined and is incredibly thoughtful. I love my Trailhawk and will definitely buy my next vehicle from, Silvia. Thank you! 💗🙏🏻
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
I was in need of a new vehicle ASAP. I found what I was looking for online, and left a message to book a test drive. I was contacted very quickly by Phil Heath via email (it was very early in the morning!), and we arranged a time for a test drive that afternoon. I went with my son, and was warmly greeted by Phil. It didn't take long to get out on the road. Afterwards, we sat down to discuss a deal. I knew I wanted that car!! Phil worked a great deal for me, and I purchased the vehicle on the spot. I picked it up a mere three days later. Phil contacted me to let me know it was ready, and when I got there--he very patiently explained EVERYTHING to me to make sure I was comfortable with it all. Everything was sooo...electronic! The following day, I had some questions about a package I wanted to add to my vehicle (tire/rim protection), as well as a question about some of the controls in my car. Phil answered that question for me. As for the tire/rim package, Tina Nguyen took great care of me. After several emails and a couple of phone calls, I was left a very satisfied customer. I am loving my new JEEP Cherokee!! I highly recommend getting a vehicle from Vaughan Chrysler!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service all around!
Silvia was a Jen to work with. Very easy transaction . She was very knowledgeable and knew exactly what I wanted and was looking for. I would highly recommend her.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer service
I did run into some problems with the delivery of my Jeep, it was quite a bit longer than the expected date. But Sylvia was helpful and kept me posted on everything. She is warm, friendly yet still very professional. Excellent customer service from her!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Silvia Radoi is incredible!!!
Silvia Radoi is absolutely incredible! Aside from being knowledgeable about various vehicles, she consistently posts on social media about certain specials and deals that are offered. I cannot even begin to describe how helpful that is when looking for a vehicle!! Such a kind and wonderful person when it comes to answering questions and providing information. Absolutely incredible person to have on staff to say the least!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car