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Vaughan Chrysler

(1,198 reviews)
2021 consumer dealer award
View 7 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vaughan Chrysler from DealerRater.

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Mike went above and beyond!!!!

Honestly this dealership was the best one I’ve ever been to! Mike helped me and my family so much! He made our life so easy! He answered all of our questions and helped us make a very wise choice! We’re very happy with everything! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience!

My wife and I went to look for a new car, and Silvia helped us determine which model would fit her needs and price range. She was really knowledgeable and a pleasure to do business with. We’ll be going back to her in the future, forsure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Used car

My husband and I visited Vaughn Chrysler as he was looking to purchase a used truck, we met with Silvia who was amazing and made us feel at home. We also dealt with Daina from finance she made the purchase process so easy and explained all the extras that we decided to go with. Overall we had a great experience and definitely will recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Went above and beyond what was asked

I came in to Vaughan Chrysler to ask a question and was totally taken care of with my question and situation resolved. Thanks to the help from Mike Rebelo, he went above and beyond what I asked for of him and totally provided excellent customer service and knowledge of said questions and requests.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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3 people out of 3 found this review helpful.

Wow!!

I would like to say wow!!!! Albano Melo made it very easy to purchase my new Jeep. Made the process smooth and really understood what I was looking for. I definitely recommend anyone to visit Vaughan Chrysler and see Albano and staff. Very satisfied Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Efficient

Third visit here. Second visit was a fix of an insurance job. Carstar could not fix the knocking noise in the front axel while turning despite returning multiple times. Brought it here(Vaughan Chrysler) and they found the issue and fixed it properly THE FIRST TIME. I had a issue on this last visit, Victor and Adriano took care of it quickly. Overall I was pleased.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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1 person out of 1 found this review helpful.

Amazing service!! Will definitely be back :)

I was referred to this dealership by a relative who had always received great service from the staff, particularly Sirous Azimi. When I first walked into the dealership with my toddler, we were greeted and welcomed. I met with Sirous and explained my experience at other dealerships and we discussed the vehicles I was interested in. Sirous listened to my needs, offered his true opinion and never made me feel pushed or rushed to make a purchase. He had a great attitude and the experience was very positive. He also interacted with my son and kept him entertained by showing him the cars in the showroom :). I’m very happy with my purchase and will definitely be coming back here for future vehicles. Sirous is by far the best and this dealership is now my #1 choice!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The best place to get a car

When I went to the dealer Silvia Radoi help me to get my fist car which I didn’t think I was going to be approved ,she took care of everything and got me the car I wanted . She is an amazing person because they are places were u go and they just care about making business at that time I didn’t drive and I had to take Uber everywhere Sirius azimi brought me home and was also very nice with me and took care f everything . I am very grateful with the two of them and buying my fist car didn’t feel no stressful at all because they did everything for me .. I would recommend this dealer to everyone because they have the best team that care about their customers and make them happy and approved ... I love my new Jeep Wrangler

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic experience all around

Fantastic service. Albano Melo went out of his way to make my buying experience as easy and painfree as possible. He made himself available whenever I needed him. From the smallest of inquiries to the big day when we swapped money for the keys, even 3 months after my purchase, he made me feel like i mattered. Thanks again for the top notch service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I HAVE A NEW RIDE!

I was very impressed by the assistance I received from both Silvia Radoi, and Michael Rebelo during our car search. Both were extremely helpful, knowledgeable, and very willing to work with us and our unique situation. We came in thinking we wanted a minivan, but both listened to what we were saying and realized that wasn't what we really wanted, and steered us towards a more suitable vehicle. Thanks to both Silvia, and Michael, we were able to drive away in a 2016 Jeep Cherokee and we've been happy ever since! We will be recommending them to ANYONE who tells us they are in the market for a vehicle! WAY TO GO!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.