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Vaughan Chrysler

(1,198 reviews)
2021 consumer dealer award
View 7 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vaughan Chrysler from DealerRater.

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Great Experience

I purchased a 2016 Jeep Grand Cherokee. Our sales person was Peter O’Malley not only was the price excellent but the service was also. Peter is knowledgeable, and delivered on all promises.He was very quick to rectify all my concerns. Thanks again keep up the great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sirous Azimi is AWESOME

After visiting numbers of dealerships and encountering some rude sales people we were at the edge of forgetting about purchasing a vehicle until we decided to give Sirous Azimi a shot! We were referred to him by a friend of ours and sure enough after sitting down with him for 15 minutes he had already exceeded our expectations. Great customer service, listening skills and not pushy at all! We were also introduced to the service advisor so in the future we have a direct contact in service. Thank you Sirous for your help and I will be back to see you in a year or so for another truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Turning around a bad situation

You can imagine my mood when my car died just after Christmas and also having a toddler about to start daycare, the last thing i needed was a car payment. I started shopping around right away and came across George whom I had been referred to by one of my friends. He sat with me and broke down my budget, interests and level of comfort with the term. He even talked to me about other cars that could be a fit, but stressed that no one would beat his service and price; he was right. He didn't pressure me during my search and would reply back to me anytime i had a question. When I was ready to move forward, he introduced me to Daina and she made my financing quick and easy. They made me feel excited about getting a new car, rather than add to the stress of the situation. Thank you George and Daina for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience!

Albano (sales rep) and Mike (finance and insurance) were a pleasure to deal with. The process was very easy and both were patient to ensure I made the right choices but also I understood each step of the process. First class experience at Vaughan Chrysler with these 2. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a new Durango

Probably one of the best new car purchase experiences ever. From a late Friday evening response to an email, to a picking up the vehicle a week later everything was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New Ram 1500

The service offered by Peter O'Malley and Daina Miller in Finance was wonderful. It was obvious that Peter has vast experience as he was able to provide great insights on all of the vehicles we showed interest in. Daina was equally knowledgeable and made the financing process very easy. My partner had his heart set on the Ram 1500 and has been happy with the purchase to date :) I would definitely recommend this dealership as well as the services of Daina and Peter! Marsha

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing service

I was nervous at first when I went into Vaughan Chrysler last Tuesday but once I meet with Albano Melo, he made me feel so comfortable and answered all my questions I had even though in my mind they seemed silly! He honestly said to me no question is silly to feel free to ask any questions. He found our family the best suitable vehicle and thanks to Albano Melo we now own our very first Jeep with in days of meeting with him. I honestly would 100% recommend Albano Melo to my family and friends for their vehicle purchase. Amazing customer service and very patient. The rest of the staff at Vaughan Chrysler was also great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very Enjoyable & Informative experience!

Fantastic Service! Very patient, informative and loved our sales agent and all the dealership staff! They always offered us a beverage, answered us at all times email, text and phone. Our new lease purchase was the best decision working with this location! Thank You Albano, Anthony & Tina! xoxo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding Customer Service!

Albano Melo was professional, and exceeded our expectations. He found us the perfect van for our family within our budget. Daina handled the purchase with ease, and clearly explained all our options. Great experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dodge Ram 1500

I had a great experience with Vaughan Chrysler. Onur was very professional and helped me get exactly what I needed. I would definitely come back here again. Regards, Kalvin Tandazo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.