Reviews
Terrible customer service management.
Terrible customer service management. I will be sure to take my business elsewhere under a GM who knows how to service loyal Customers. Disgusting !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Dom Mirabelli was a great salesperson who was
Dom Mirabelli was a great salesperson who was knowledgeable about the Acura Mdx they were selling, attentive to my needs and preferences, and willing to answer any questions I had. He was respectful and professional, without being pushy or aggressive. Vaughan Chrysler was a great dealership with a clean and organized showroom, a wide selection of vehicles to choose from, and a staff that is friendly and helpful. Overall, Dom and Vaughan Chrysler made the difference in having a positive car-buying experience. I would recommend them for a great car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lori helped me a lot.
Lori helped me a lot. I am really happy with her service because she explained everything well and help me with all my questions patiently and sincerely. I highly recommend this branch to everyone. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lori is GREAT!
Lori is GREAT!! She helped me so much when I had my car accident and was looking for a new car. I was referred to her and that was the best thing that could have happen. She went above and beyond to help me stay in an SUV with a good rate with my budget and everything included!!! I would recommend Lori to anybody I know. Thanks for all of your hard work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership.
Great dealership. Everyone their is genuinely nice and very approachable. Service centre is set up nicely with lots of bays. Lori helped us get my dream car. She took the time to make finance work and gave solid good advice which was in my best interest. Lori is truly the best person I have ever made a deal with to buy a car. Thanks Lori.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anthony was exceptional to work with, he is very
Anthony was exceptional to work with, he is very knowledgeable and made the entire experience a breeze, i absolutely love my new truck, everything i wanted they delivered beyond happy with my new lease. Thank you so much Anthony and Team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service department was very unprofessional
The service department was not helpful. They also said I would be at the bottom their list for Warranty repairs because I did not buy a Jeep from them. I was told that I was better off going back to where I bought my Jeep which is very far for me.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I just service my 2017 Ram 1500 and thanks to Heather
I just service my 2017 Ram 1500 and thanks to Heather and the service team I’m very happy with the work done , definitely I’ll be coming back in the near future for parts and service , great work Heather
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Experience
My experience with Vaughan Chrysler has been like no other before. It was easy, and efficient. Joe D, the sales rep, was delightful, personable, and incredibly knowledgeable. A big thank you to Vaughan Chrysler for a great experience and customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Heather in the service department is most deserving of...
Heather in the service department is most deserving of endless accolades. Heather’s attention to detail and customer service is commendable! She is the reason I will continue to drive a Chrysler vehicle!!! Thanks again Heather!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair