Skip to main content

Vaughan Chrysler

(1,198 reviews)
2021 consumer dealer award
View 7 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vaughan Chrysler from DealerRater.

Want to share your experience with this dealership?

Write a review

Dream Truck

Happy to be a part of the Jeep family thanks to Vaughn Chrysler and Albano Melo. Patient and courteous Albano was beyond accommodating and thanks to him &Tina THANK YOU!!! I am driving my dream Truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2019 Dodge Ram 1500 Sport

I have been a chrysler customer for 16 years now! all of my cars have been from the Dodge/Jeep/chrysler family! I had completed an extensive research and knew what I wanted and the price I was willing to pay. I met with Onur and he was very knowledgeable and friendly! He knew right away that I am a walk in and buy a car kind of guy and didn’t have time to waste! He accommodated my needs and I purchased a brand new vehicle and my first ever ram! Definitely a great experience and will highly recommend it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service appointments take way too long

Bought my car here a couple years ago. The people are super friendly and nice, but the service wait is SUPER LONG. The few times I have had my oil change done here, I always scheduled 8 am and did not receive my car until 1130am/12pm. This is why I don’t change my oil here anymore. Recently got my winter tires changed and same issue, dropped it off at 8 am, given I was the second car in line, and still didn’t get it back until 130pm!!!! ITS RIDICULOUS. I’ve gone to other locations (Newmarket), so easy 45 minute oil change and about 1/1.5 hour tire change which is reasonable. I really recommend you either stop overscheduling appointments or start overscheduling employees. I spend my entire day just waiting at the dealership and if I shuttle home, then I’m stuck there unable to get errands done because it takes all day to simply change tires or get a little oil change done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

After service got my car back with a busted dash cam

Not only did I email the service rep once I drove off the lot that my dash was removed and top frame was busted I emailed the general manager And so far 10 days and counting no response Great service but no care for personal property That’s too bad Times have really changed

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Customer Service!

I just purchased my third Jeep Grand Cherokee and my first from Vaughan Chrysler. I am so impressed with this dealership, especially with my salesperson, Onur Asliturk. Onur has a very friendly, informative, no-pressure sales approach which worked very well with me. Onur quickly answered all my questions via phone or text as often as I asked them. He went out of his way to make sure I was happy and comfortable with every step of the buying process. I love my new Jeep and highly recommend Onur as a professional, honest salesperson to anyone looking to purchase a new Chrysler vehicle. Sirous Azimi was also great to work with and went out of his way to put his customer first and offer a great deal. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

EXCELLENT!!!

They did everything they could to find the car I wanted and I'am very happy with it. I highly recommend this agency, from the receptionist ,to Mike and ending with Anthony.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Environment with best team

George made the process of the purchase of my new Jeep Grand Cherokee not only effortless, but fun and exciting. He, and the team and Vaughan Chrysler - including Mike and Anthony make this dealership second to none. It’s my second car purchase and every time it becomes easier and easier. I come all the way from Oakville just to get my regular maintences fine just so I can visit the team. Love these guys . Thank you George!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2019 Jeep Cherokee North

Mr Albano Melo was an absolute gentlemen and a pleasure to do business with. I found the entire experience of working with him was quick, comfortable and efficient. He was respectful and very kind. On top of that, I am incredibly satisfied with the vehicle. I would happily recommend Albano to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Honest, Ethical, forthright and Value for money deals

I walked into Vaughan Chrysler just for window shopping a car, and it was one of the shortlisted agencies for visiting for finalizing a car purchase. By chance this was my first visit to any dealership, and right from the moment of entering and purchasing, which just finished in 2 days, I was convinced to buy my vehicle from here. Albano had been very professional, courteous, and brutally honest to share about the details of all prospective vehicles available in their stable. Following my due diligence, I was compelled by my instinct to purchase from here and I am happy and grateful to Albano for assisting me make this decision. Thank you Albano and Vaughan for this decision. I do hope to buy another vehicle probably an SUV early next year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly and knowledgeable

Mike and Albano very friendly and knowledgeable straightforward and honest. They helped me get the vehicle I wanted and helped me to stay within my budget. I would recommend Vaughan Chrysler Woodbridge to anyone looking for a good deal and great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.