Reviews
I dealt with very professional, straightforward people.
I dealt with very professional, straightforward people. They got me in a car I wanted and gave a fair trade-in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was professional.
Service was professional. People were courteous. Only suggestion. When you make an appointment and you are told an hour to an hour 15, you should not be there a little over 2 hours
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Depaula Ford (and DePaula Chevy) dealerships are a staple
Depaula Ford (and DePaula Chevy) dealerships are a staple of good customer service. Karen DePaula is carrying on her Dad Tony Depaula’s tradition of taking great care of their customers! John Mainello Troy, NY
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hussain made the entire car buying experience stress
Hussain made the entire car buying experience stress free. Everyone at DePaula Ford was professional and cordial. I would highly recommend DePaula Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was very happy that my recalls were all taken care of so
Was very happy that my recalls were all taken care of so quickly. My husband brought my car in and he said Lenny was so very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Department at DePaula ford is very
The Service Department at DePaula ford is very professional and they are willing to assist you when your vehicle needs service. I would like to thank Luis in the Service Department, Chris in the Parts Department and Matt in the Loaner Car Department who schedules the vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great Guys Lenny Chance Louis Nice
Always great Guys Lenny Chance Louis Nice staff Great snacks 😊 In waiting area Lovely experience every time so far
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service by Lenny and the staff at depaula.
Great customer service by Lenny and the staff at depaula. I just don't know w here tire caps for air are on passenger side.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent buying experience.
Excellent buying experience. Nick was great to work with and overall experience Was very positive!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hussain was a pleasure to work with.
Hussain was a pleasure to work with..very responsive and professional. When I got the vehicle home I noticed the air conditioning was not working at its capacity. Hussain made arrangements to have service look at it and they charged it for me. Very much appreciated
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car