Skip to main content

Step One Chrysler Dodge Jeep Ram Fort Walton Beach

(818 reviews)
Visit Step One Chrysler Dodge Jeep Ram Fort Walton Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (850) 831-9298 (850) 831-9298
Used (850) 831-9304 (850) 831-9304

Reviews

(818 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Step One Chrysler Dodge Jeep Ram Fort Walton Beach from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellence is an Understatement!!

Absolutely the BEST experience I've ever had! This dealership raises the bar with regards to excellence! Tyler and his manager made today one that I'll never forget! I love my new Jeep!! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience! Felt very satisfied with purchas

Great salesman and all staff. Comfortable experience. Very satisfied with the purchase decision and financial terms that were provided. Ready to drive it home now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Bought a Jeep!

Our overall experience was great! Our salesman was very knowledgeable and made sure that we were getting the best deal. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very Happy

The lest stressful experience I have had buying a vehicle. Everyone was pleasant and helpful, no pushing to make a sale. I would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience

My salesman was Austin Bailey and I couldn’t have asked for a better one. I knew exactly what I wanted and he made the process very easy from day one. It was a custom order and because of that the wait time was quite long but expected. He kept me posted of the cars process and on pick up day he made sure I was in and out as quick as possible to enjoy my new car! I would absolutely recommend giving him a visit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Ask for Tyler 👍

All of the staff have been extremely helpful and courteous. From viewing and test driving several vehicles, to completing the paperwork and driving out of the dealership 😎👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fantastic customer service

I visited 3 times and since day 1 carol was awesome and very helpful in showing me all my options. Fantastic customer service and very very good at doing her job and making sure her customers are happy every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience!!

Great salesman, Tanner was not pushy, very accomodating and very Professional!! We were looking at three different cars, test drove them all, found a beautiful auto we love. Price, terms, etc. We're negotiated to our satisfaction. All and all a great experience!! Thanks Tanner!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Arrived for oil change and tire rotation at 7:00 AM...

Arrived for oil change and tire rotation at 7:00 AM today. Second in line for service and it 2hours to complete the work. The length of time did not upset me as much as the rudeness of the customer service tech. After 4 years of servicing my Jeep, I will never return for any service. They are the worst!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Excellence at its finest!!!

Awesome people.... knowledgeable staff and best trade in value! Found a vehicle online, made a call and it was a very fast process. The quickest deal I have ever been able to get done! Thanks to the entire staff!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No