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INFINITI of Las Vegas

(556 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 6 awards
2023 state dealer award 2022 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (833) 392-3924 (833) 392-3924
Used (833) 392-4388 (833) 392-4388
Service (833) 392-4409 (833) 392-4409

Reviews

(556 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Las Vegas from DealerRater.

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Denise Bortnak with Infiniti was top notch when it came...

Denise Bortnak with Infiniti was top notch when it came to us buying our 1st car with our daughter! No pressure, no hassle, kept in constant communication with us! Treated us like royalty! In today's used car market, the best customer service will get our money! Marc Lustig, service department manager - was key as well with taking our used car & bringing it back to tip top shape!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with INFINITI of Las Vegas. We appreciate your business and hope to see you again soon!

Denise was very helpful and made my experience super easy...

Denise was very helpful and made my experience super easy to get into my new Infiniti QX80. I would highly recommend Infiniti of Las Vegas and Denise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that Denise had the opportunity to work with you, and that she and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

It was relatively timely and they caught a issue with the...

It was relatively timely and they caught a issue with the battery

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Kevin was great to work with, and he really went the...

Kevin was great to work with, and he really went the extra mile to get my flat tire replaced quickly! These guys have great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Julie! We are thrilled to hear that Kevin delivered such a positive experience. We are so excited for you to enjoy your new car, and we thank you for choosing INFINITI of Las Vegas!

Las Vegas Infiniti, with the assistance of Service...

Las Vegas Infiniti, with the assistance of Service Associate Erika King, preformed flawlessly from our appointment to vehicle inspections, service and wash. We are looking forward to having Las Vegas Infiniti become our new dealership moving forward. Extremely friendly, efficient and fast. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI of Las Vegas.

Thank You Denise! for making this the great experience...

Thank You Denise! for making this the great experience that it was and to everyone else for the way you treated my daughter and i when we arrived, my daughter and I were blown about how great all of you were in this from beginning to end

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at INFINITI of Las Vegas are glad to have you as a customer.

Highly professional from drop off through pickup. Been...

Highly professional from drop off through pickup. Been dealing with them for fifteen years with no complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Service staff was knowledgeable and courteous. Kept me...

Service staff was knowledgeable and courteous. Kept me updated on service activity and additional work required. Overall excellent engagement.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at INFINITI of Las Vegas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied! We are glad to hear, Rob, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

GEOFF CONLIN IS AWESOME!! LOANER CAR WAS VERY...

GEOFF CONLIN IS AWESOME!! LOANER CAR WAS VERY CONVENIENT. GEOFF CONLIN WAS AWESOME. THANK YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

The service was relatively fast, staff was friendly and...

The service was relatively fast, staff was friendly and was detailed about the issues of my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Las Vegas, we look forward to having you as one of our valued customers for many more years to come!