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INFINITI of Las Vegas

(556 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 6 awards
2023 state dealer award 2022 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (833) 392-3924 (833) 392-3924
Used (833) 392-4388 (833) 392-4388
Service (833) 392-4409 (833) 392-4409

Reviews

(556 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Las Vegas from DealerRater.

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Denise was our saleswoman and she went above and beyond...

Denise was our saleswoman and she went above and beyond our expectations during our first out of state purchase experience! She was lightning fast to reply and answer our 20 questions!!! Honest, accurate, and simple would be our top 3 words to describe the deal;-) YOU WANT to buy a used vehicle from this dealership if you live near or far MOST DEFINITELY. But if you don't ask lots of questions that will be on you not the dealership! Go for it and go with DENISE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

we appreciate you taking the time to leave us this feedback.

I was pleased with the staff very friendly proffesional...

I was pleased with the staff very friendly proffesional and knowlegible.Exelent and quick service, delivered on everything that was promised.The services are fairly priced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

it's experiences like yours that really keep us motivated!

Professional and Cordial environment .I would definitely...

Professional and Cordial environment .I would definitely recommend this dealership. Joanna our salesperson was thorough and Ken , service advisor was excellent. I hope this service will continue

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

we appreciate you taking the time to leave us this feedback.

This dealership is always clean and the service is always...

This dealership is always clean and the service is always exceptional and Tim is always great to work with, and I'm always in and out never too long of a wait for the services I receive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

your wonderful feedback and rating mean a lot to us.

Brought in QX60 for scheduled maintenance with Tim. Great...

Brought in QX60 for scheduled maintenance with Tim. Great service as usual and even answered a question I had regarding minor issues I noticed. Very knowledgeable and glad to assist each time I bring in the vehicle for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

thank you for the high star rating!

Kevin - Great service

Kevin was great to work with. Professional, knowledgeable, thorough, and explained everything in detail regarding what I needed for my car. Also walk me through exactly what they did. Very satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Geoff does a fantastic job!

As the title says Geoff does a fantastic job every time I go for any types of services. He explains and takes care of all my issues while I’m there. Thank you Geoff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Oil change

The staff are very friendly and professional. My advisor Geoff always make sure my questions are answered and my concerns addressed. I love the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Las Vegas!

Geoff does an amazing job!

Happy with everything. Very awesome customer service. My husband and I always go to Geoff for services. For cars go to Jad Said. Arthur is a wonderful manager

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

I didn't have a service appointment. I brought my vehicle...

I didn't have a service appointment. I brought my vehicle in 1st thing in the morning. Kevin, the service consultant had me done within an hour and 15 minutes. That exceeded my expectations and made me a very happy and satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your praise and kind comments about our team.