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INFINITI of Las Vegas

(556 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 6 awards
2023 state dealer award 2022 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (833) 392-3924 (833) 392-3924
Used (833) 392-4388 (833) 392-4388
Service (833) 392-4409 (833) 392-4409

Reviews

(556 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Las Vegas from DealerRater.

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Great Dealership

Amazing service group! Took my car for brakes and some other fixes. They were fast And had it done within 3 hours. Quick turnaround is what makes this services group the best in town!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Sigal, we are happy to pass along your comments to the team here at Infiniti Of Las Vegas! Marc Lustig.

60K mile serviced appointment and body shop

I love the Infiniti Service Dept. and for that reason my next car will be an Infiniti. Geoff was great as was Glen in the Auto Body Dept. I also LOVE Pedro (I think that’s his name), he is always the smiling face I see when I pull up. He is amazing and has the best attitude ever! Also I interacted with the female receptionist in the body shop and she was delightful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Andrea, We are always more than happy to assist you if anything else comes up. Take care!

Great service

Service always great, would like when you have appt. you could get in and out quicker, especially on oil change. Definitely should not take longer than 1 hr with the car wash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Las Vegas!

Infiniti QX 50

Very nice people, excellent service! Thanks you guys! Thank you Kevin ! Thanks to everyone who worked hard for my car and for a kind welcome !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Elena, Thank you again for the great review!

Exceptional Service

Erika and the extended service team at Infiniti of Summerlin went out of their way to accommodate a last minute service request and ensure my car was in great shape for the summer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you again for the great review!

Mr. Kevin Williams

I took my vehicle in for service. Kevin the service manager, made sure that I knew what they were going to do, and what extra they would do, To exit my expectations. I got out of there in a timely manner. I am a very happy customer and would recommend them anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Infiniti Of Las Vegas!

Great experience

Anthony, who was on his 2nd week at the dealership, was great and helped us with what we wanted to do at our own pace. We just asked at the beginning to test drive a couple cars we saw on the lot and he helped us out with that without any pressure. I made an offer and was given a counter and we got to an agreement promptly. The experience with the finance lady was just as good and quick! She actually ended up getting me a lower interest rate so my payment was significantly lower than what we had negotiated. Overall, highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Infiniti Of Las Vegas!

Excellent Customer Service

From the moment entering into the facility I was greeted very kindly and every interaction I had with the employees was very pleasant. I really felt valued as a customer at this location and will definitely be going back for further service on my vehicle. Definitely recommend this facility off of the excellent customer service and professionalism from each employee I encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Las Vegas!

OUTSTANDING EXPERIENCE

Our sales guy Ian was a great guy and also really made the process quick a d straight to the point Leigh in finance was also really fast and friendly The whole experience was 5 stars and I’d use them again in a second and recommend anyone with absolute confidence

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Las Vegas!

Service repairs

Kenny was my service advisor he was so helpful in a very stressful situation, he went above and beyond! My words can't express how much I appreciate his help and knowledge. I Thank him! sincerely Stephanie Garza

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks again for taking the time to leave us this information about your recent visit. Take care!