Reviews
I have been working with Denise at Infiniti for over 18
I have been working with Denise at Infiniti for over 18 months waiting for inventory to come in and waiting for the lease specials to be more appealing. I finally met with Denise a couple weeks ago and sealed the deal. She was attentive, detailed and very pleasant to work with. No nonsense. I am happy to be back with Infiniti and look forward to working with her again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kimberly W, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Las Vegas!
Sales seemed a little uninterested in me.
Sales seemed a little uninterested in me. I don't think they thought I was really interested in making a purchase. My car was in for service and I was looking to purchase a newer car. My owned vehicle was purchased year at this dealership in 2014
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Kareen, thanks for your praise and kind comments about our team.
If you need a loaner vehicle while your car is in
If you need a loaner vehicle while your car is in Infiniti's shop, expect to wait up to wait THREE WHOLE WEEKS BEFORE A LOANER VEHICLE IS AVAILABLE!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Gdlistener, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.
This is a canned statement that absolutely does not even address the issue I raised.
Denise exemplifies the phrase Customer Service!
Denise exemplifies the phrase Customer Service! Could not be more satisfied. I will definitely promote your dealership to my friends and family. Thanks again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Samurairic.rl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Las Vegas.
This dealership provides excellent service.
This dealership provides excellent service. I traded in a Lexus for this Infinite Q60 I have no regrets. Service is important to me and Infinite of Las Vegas provided the excellent service that I need. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dened1, thank you so much for your positive comments about Infiniti Of Las Vegas!
Denise is excellent.
Denise is excellent. In a lot of cases, when a car has been sold, the dealership and their sales associates will never care to follow up and follow through. Denise has been calling us to check on the car and if we are satisfied, which we are very happy. Great job!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ebuo, we're happy you found our staff to be so supportive during and after your experience here at Infiniti Of Las Vegas.
a real bad taste….
a real bad taste….. stay away from these places.. they work the same as united nissan… the finance manager Leigh Cummings are racist and homophobic if she is not ready to work in a country where there is a lot of diversity she should look for a job in a winery where don't have to be in front of the customer!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Monzonalejandro170, we're disappointed to hear of the negative experience you had at our location.
Service was everything I expected.
Service was everything I expected. My vehicle was returned in an acceptable time My car was clean and washed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Waynelvwest, we're happy you found our staff to be so supportive during your experience here at Infiniti Of Las Vegas.
We’ve been an Infiniti car owners(including our
We’ve been an Infiniti car owners(including our daughter)for the past 20 years and we just love INFINITI so,much and so,far,we had good experiences with all the sales consultants,with our latest,Denise Bortnak,she’s a joy to work with!Our thanks to your financial representative,Leigh(she’s great!)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Renato, thank you for taking the time to leave a review for us at Infiniti Of Las Vegas. We're happy we could meet your expectations!
Thank you for all your hard work!
I am happy with the overall service, including Erika King's assistance and professionalism. The detail job was spot on, and I am glad they also checked my tires for additional air. Thank you for all your hard work! - Andrew Juras
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrew, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Las Vegas!