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Gulf Auto Direct

(79 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

Reviews

(79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

Justin was awesome. He made the whole buying process simple and easy, he also kept me informed every step of the way. Justin went above and beyond to make sure that I was satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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James was amazing!

James was amazing! We were greeted at the door with a smile and automatically felt at home! James made sure we were happy and taken care of, everything was so fast and we ultimately left with our beautiful new car and a smile on our face, thanks to his hard work and dedication! I will recommend James at Gulf Auto Direct to ANYONE AND EVERYONE! Thanks so much James!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

If I could give it -0 I would.

If I could give it -0 I would. They are insensitive people without empathy who do not think about customers. I did a lot of things to get a 2013 Nissan Rogue. I took out a loan so I could have it. I traded in my Ford Edge in return. Not even 24 hours passed and the bus had a loud noise in the transmission. Clearly they sold me a damaged bus. They don't inspect cars. when i delivered my ford edge they just watched it turn on and that's it. The next day they had the bus for sale. The day after I bought it I went to the dealership and they told me that I couldn't return it and that they couldn't do anything except check it. no one deserves to go to a dealership and have a damaged car sold. Now I am paying a loan for a bus that has a bad transmission. and these people did nothing there is nothing more frustrating than this. I'M GOING TO FIND A WAY TO TALK TO A LAWYER AND SEE WHAT CAN BE DONE. because this cannot be allowed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

By far the best experience I've had !

By far the best experience I've had ! Justin was a pleasure to work with and my new baby is beautiful ! Thank you Gulf Auto Direct

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

YOU WILL BE GLAD YOU CHOSE GULF AUTO!

Abigail was the best! She helped me through the whole process and also answered by one million questions I had. She made me feel as if we knew each other forever. The whole experience was stress free. Even drop off was professional and fast with Timber! I will be telling everyone about my experience!! Y'all really deserve 10 stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Abigail was awesome. If I ever need another car, I will...

Abigail was awesome. If I ever need another car, I will call her first. She's the beat!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Easiest and best car buying experience ever!! James did...

Easiest and best car buying experience ever!! James did everything over the phone. I literally just had to go in and test drive and sign papers. The entire staff is absolutely amazing and a pleasure to work with! Thank you all so much, I love my new Palisade!! If I could, I would give you guys 10 stars!!:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Abigail Mccolley and the rest of the team were very...

Abigail Mccolley and the rest of the team were very professional and made me feel at ease throughout the process. This was a long distance purchase and I had doubts about the quality of the vehicle that I wanted to purchase , Abigail took a video of the entire vehicle in and out to reassure me that I was making the right decision, she also delivered it the next day . I can honestly say that this was the best car buying experience I ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Recently bought a 2020 Ford Fusion from Jacob. They were...

Recently bought a 2020 Ford Fusion from Jacob. They were extremely professional very helpful and made us at ease through the whole Buying process. Fantastic service and I would highly recommend them. Honest and upfront.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Recently bought a 2020 Ford Fusion from them. Greta...

Recently bought a 2020 Ford Fusion from them. Greta customer service, honest and upfront. Made me feel at ease through the whole buying process. Highly recommend their services. Jacob was extremely helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.