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Gulf Auto Direct

(80 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

Reviews

(80 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buyers beware

Initial contact was great, very responsive with emails and very friendly. When I ran a carfax on the car I wanted to buy though, I picked up on a key issue. The carfax states the car had 17,000 miles in February of 2018. The current Ad reads 16,600 while the Picture of the Odometer reads 16,800. This means the car has lost 200 miles in a years time? Mileage rollback? As soon as someone were to buy and register this car with it's current odometer reading it would be flagged as odometer rollback! I still tried to make a deal despite this, but the dealership is unwilling to negotiate at all. They even touted to have the best prices in the USA on an equivalent car. This was far from the case. Buyers beware. Do your homework.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Best Car Buying Experience-Not your "typical" dealership!

I have bought my fair share of cars in the past. These guys truly treat you like family from the initial inquiry to leaving the dealership in your new ride. Great prices for barely used automobiles. Jacob Spoon did such a fantastic job going over all of the bells and whistles of my Genesis and I feel blessed to have stumbled on this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helpful

Justin not only spent time selling the truck but made himself available and explained features I did not understand. I am glad they opened up in town.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

One of the best dealerships I have bought from! Thank you, Ricky and Eric. They definitely went above and beyond to get us what we wanted! Plus my kids had a blast while waiting playing all the games!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Ultimate courtesy

Staff listened to my concerns re an auto purchase and quickly, and precisely answered all my questions . Each staffer exemplified excellent people skills and I was comfortable in their presence . Mrs. Lee Tometich.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best experience Buying a car

I was not sure of what type of car I wanted. Ricky Saragusa took the time to make sure that I found the right car at the right price with no pressure. He was totally committed . I felt like family. Eric Tenorio the sales manager took the time to make sure that I was having the best experience of buying a my vehicle The condition of the pre-owned vehicles are the best I have ever seen. I will highly recommend this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Great small town experience!

Great staff that were easy to work with from the beginning. Quality product and great service. Eric and his staff went out of their way to work with us and get us a great car. I really liked the small town experience, but with a great inventory selection. You can tell they take pride in what they do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Experience!

The car was exactly as represented, and the sales agent (Alexis) was very helpful. I rate this dealership with five stars and will keep them in mind for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Let the games END here!!!

I was involved with another dealership in a process of trading-in two vehicles for one. I was frustrated there but fortunately ended up working with the expert team at Gulf Auto Direct. They made what was turning into a complex transaction a pleasure! I was greeted by every member involved and every consideration to me as the customer was given. Rickey was easy going but informative and helpful. He communicated with me in a straight forward manner that I respected and showed that he respected me! The whole team did everything they said they would do and in a timely manner. It was impressive to see such team work dedicated to making my experience there exceptional. I am a believer in customer service and this places does more than deliver. Don't hesitate this is where you want to do bussiness--ask for Rickey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No pressure, very pleasant and pleasing

I enjoyed this expirence of buying an auto though this new dealership in my area and our salesman David Heitzmann was most helpful! Thanks for making this purchase pleasant and pleasing with no pressure to buy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.