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Michael Bates Chevrolet

(561 reviews)
Visit Michael Bates Chevrolet
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 9:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (888) 562-2905 (888) 562-2905
Used (866) 256-8761 (866) 256-8761
Service (888) 454-6164 (888) 454-6164

Reviews

(561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michael Bates Chevrolet from DealerRater.

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oil change

Devenee was my cashier she called to let me know my car was done in service she was very professional and helpful! I?ll most definitely be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kellie, we're happy you found our staff to be so supportive during your experience here at Michael Bates Chevrolet Inc. We look forward to your next visit! Take care!

service

Came in for an oil change service was awesome and Devenee was super friendly and helpful answers any questions possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Todd, we're happy you found our staff to be so supportive during your experience here at Michael Bates Chevrolet Inc. Thank you again for the great review!

Devenee

I came in today for an oil change service was super fast and friendly the cashier Devenee is always nice and positive I?ve dealt with her a couple of times and she truly is all about her customers! God bless her and the hard work she does for the company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Donna, we're happy you found our staff to be so supportive during your experience here at Michael Bates Chevrolet Inc. Thank you again for the great review!

oil change

Got my oil changed and the service was fast and professional Devenee was my cashier she was super helpful upbeat and over all prefect customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ken, we're happy you found our staff to be so supportive during your experience here at Michael Bates Chevrolet Inc. Thank you again for the great review!

Excellent service

Excellent service have no reason to complain helped me pick the first car I have bought new and would recommend to anybody that comes to this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful salesman

I bought my 2013 Equinox from ted and he was the most professional person! He took all the time out of his busy day to answer any of my questions I will definitely buy another vehicle from him and I refer him to everyone I know best sales person!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

service

Took my car there for an oil change and the service was fast and Devenee was very nice and helpful she took her time to explain how the oil change works and how many I get.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Drexel, we're happy you found our staff to be so supportive during your experience here at Michael Bates Chevrolet Inc. Thank you, and have a fantastic day!

service

I have no complaints about Michael bates the service is awesome and the cashier Devenee is professional and keeps a smile even when she?s under pressure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, thank you so much for your high rating! Thank you, and have a fantastic day!

service

My service advisor was Brandon he was very nice and polite. My service was fast and I couldn?t be happier! My cashier Devenee was helpful and sweet she took the time to ask how my day was!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Laura, we're happy you found our staff to be so supportive during your experience here at Michael Bates Chevrolet Inc. Thank you again for the great review!

Devenee smith

The cashier was Devenee smith she was so awesome between answering phones and taking care of me she did an amazing job perfect customer service she does amazing job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ruth, we're happy you found our staff to be so supportive during your experience here at Michael Bates Chevrolet Inc. Thank you again for the great review!