Michael Bates Chevrolet

Jeff was very professional/polite & explained everything throughly to me.. Great experience 👍 I always have & will continue to recommend this dealership to my family & friends

Extraordinary experience. I am recommending this dealership to any and everyone.

Had a recall update,oil change and fuel system flush ,I felt I was there longer than I wanted to be. Next time I will drop off and come back to pickup

I have leased cars, and bought my last car, from This dealership. They are nice people. Honest people. I trust them. They have given me some great deals and beat Fords best price more than once!! I trust them to perform Service on my car too. I love the fact I can schedule service appts around my schedule. The dealership is clean and always in pristine condition. And they have some great people that work there- the latest that wowed me was Vince Smith. He assisted me w my service appt and even was kind enough to wash my car and get rid of the spider web on the side view mirror!! Thank you for your kindness!!!

Mike boik did a wonderful job on getting us approved. He went above and beyond what her had to do. And i was please with the hard work that he did it took him a week but was able to get it done.

The service people are polite, efficient, helpful and honest. My salesperson is Karen Kaiser and she is a treasure, What more can you ask for?

Purchasing our new 2022 Equinox was truly a pleasurable experience. We received excellent service from both Steve Hinojosa and Nick Payne. They both did their utmost best to provide us with a beautiful vehicle.

We have been buying vehicles here for over 5 years and getting our service done here too we couldn?t ask for any better service than we have gotten here.

On Star Sent an email indicating a problem with ABS. The dealership went above and beyond, with no service loaner vehicles available, they were able to plug into the car and there was nothing wrong! Peace of mind to know it was ok to continue driving!

I lease an equinox from this dealership. The back lift gate is not closing properly and is now lower and crooked on one side causing scraping. I cannot use the this for fear of it possibly not locking and flying open while driving. Called Michael Bates service and wanted to make an appt for repairs. BUT, I have to have a loaner due to no other car and I do have to work, and was told there was none available at that time and was put on a waiting list and was told it would be approximately 2 weeks. That was 3-22-22. It is now 5-7-22. I called a few times to ask where I was on the list and was told once #3. Then #2. Then #3 again. Called again and was told they only have 8 loaner cars. If you do the math I am sure those 8 cars have returned in a month and a half time. YES I AM STILL WAITING. I am sorry to say I will probably not renew my lease with this dealer after being with them for over 10 years.