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University Auto Center CDJR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (272 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buy from Brad

Brad Bowers is the man to see if you want to buy a quality used car or a new car anywhere in the area! I have worked with many car dealers Over the last Many moons and I have never worked with a dealer who made it so easy to buy a car and feel comfortable with the price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience at university auto center

My overall experience at University Auto Center was fabulous thanks to Brad Bowers and his professionalism. I came in pre approved and left with a different loaner because Brad made are deal much better to fit my needs then my pre approved loan was. I feel like I just dealt with a dealership that has more then just the bottom line on there mind I felt that Brad and the dealership care about the customer they have I am a customer for life at University Auto Center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Would recommend

They provided great customer service! We would reccomend this dealership to others for buying a vehicle (which we have done in the past) and for all service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jeep Liberty

Great dedicated employees. Awesomely clean facility. They do what they say and communicate very well. I will be back in the future for all my vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Dealership ever

Incredible customer service. They truly care Great and open communication continual updates and above and beyond expectations I drove 2 hrs to make a purchase which they stood behind and I would do again So polite and prompt I cannot say enough To thank them for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Thanks UAC for a quick efficient service. Very friendly staff that did a nice job both in the service department as well as cashiering. Much appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil pressure switch replaced-Jeep Wrangler

Check Engine Light ON. Friendly, reliable staff, quickly determined the issue and provided, timely, efficient service! Costs involved in the repairs were not too exorbitant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change and service

University Auto Center in Ellensburg has the best service people at a dealership, especially Breanna, who had my Durango for oil change, tire rotation and new wipers, job done right and like a NASCAR pit crew! I actually like the way this customer interaction is with the covid-19 restrictions; WAY more efficient! Nice work UAC!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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"Great Car Buying Experience!"

Drew made the Sales process quick, easy and painless! There was no sales pressure and he gave us the time and space to make the decision to purchase. Would definitely recommend to our friends and family. Very happy with the Purchase and experience! Nic & Denise

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Had a great experience!!

Great place to do business!! It was pain free and they worked with me on what i wanted to do! No high pressure car salesmen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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