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Napleton Kia of Fishers

(589 reviews)
Visit Napleton Kia of Fishers
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 715-3093 (888) 715-3093
Used (888) 801-2359 (888) 801-2359
Service (888) 810-2793 (888) 810-2793

Reviews

(589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Kia of Fishers from DealerRater.

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Ty Gregg was fantastic. This dealership is 1000 times...

Ty Gregg was fantastic. This dealership is 1000 times better than the Carmel location. Went there a few days ago and the staff was terrible. Came here to fishers location and received excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Jimmy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Ty Gregg is absolutley amazing!!!!

We blindly drove down from Fort Wayne, IN to see a white 2016 Kia Sportage, Ty greeted us at the door with a warm smile and willing to help us. I told him what car I was looking for, he pulled the identification number up on his phone and got the keys within a few minutes. I knew what I was looking for so I wanted to buy it after the test drive. Ty was very efficient with the paperwork process, he explained everything in detail which was very helpful for me. Ty even sat with us had a great conversation while we waited for the paperwork to go through. I got the payment I wanted along with a protection plan. Ty deserves all the praise for his awesome hospitality and making the car buying experience so positive and a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Ty was so helpful in the purchase of your new vehicle! Thank you for choosing Napleton Kia of Fishers and we hope to see you again in the future! Take care!

Rachid provided a smooth car buying experience. He...

Rachid provided a smooth car buying experience. He answered and addressed all my questions and concerns. I would recommend the dealership to friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! We're glad to hear Rachid took such great care of you! Thank you for choosing Napleton Kia of Fishers and we hope to be of service to you again! Take care!

This place is awesome! Our sales guy Nate did such an...

This place is awesome! Our sales guy Nate did such an awesome job of finding the right vehicle for us! He worked so hard to find us the perfect vehicle and went above and beyond to get us a few extras! So thankful that we found this place! I would recommend anyone to do business with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi there, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Nathan was great to work with. Courteous and professional...

Nathan was great to work with. Courteous and professional from the first introduction. He made the process fast and easy. Would recommend him/Napleton Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Take care!

Ty was one of the bubbliest sales reps I’ve talked to. He...

Ty was one of the bubbliest sales reps I’ve talked to. He made buying a car so easy! I would definitely go back to him to buy another car. He makes you feel like you have a friend and turns a scary experience into a great one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Chaunsey, we appreciate you choosing Napleton Kia of Fishers! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

We were welcomed and quickly given keys to test drive...

We were welcomed and quickly given keys to test drive vehicle we were there to look at. Ultimately we did purchase this vehicle and was very pleased with the service we received

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi there, we appreciate you choosing Napleton Kia of Fishers! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Safe travels!

There was no social distancing, hand-sanitizer, face...

There was no social distancing, hand-sanitizer, face masks, cleaning by the staff, etc. during our four hour visit. This was disappointing. When I asked for a no contact sale I was told we would need to come in. I would have preferred an online sale and free home delivery. I also would have preferred the price listed online as the final sale price and the 120 day payment free option for a new lease.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Thorough and very easy to get things accomplished m. Took...

Thorough and very easy to get things accomplished m. Took the time to make sure we had all our answers before we made our purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Josh, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Rachid Attahirou was the sales professional I worked...

Rachid Attahirou was the sales professional I worked with. He was knowledgeable, accurate and always professional. I found the sales process to be fair and devoid of the nit picking I often see at other dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Eric, we appreciate you choosing Napleton Kia of Fishers! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!