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Napleton Kia of Fishers

(589 reviews)
Visit Napleton Kia of Fishers
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 715-3093 (888) 715-3093
Used (888) 801-2359 (888) 801-2359
Service (888) 810-2793 (888) 810-2793

Reviews

(589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Kia of Fishers from DealerRater.

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Ty did a great job working with my wife and I. We came...

Ty did a great job working with my wife and I. We came in on a lease end of a Kia Sportage and he pulled together a package that met our needs and actually came in with a higher try car for lower cost than I anticipated!

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This was by far my best car buying experience! Ty and...

This was by far my best car buying experience! Ty and Devin made the perfect sales team and worked hard to get me the deal that I was looking for!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to let us know how our team did! We love receiving feedback like yours. If you need anything, please do not hesitate to ask! We hope to see you again soon!

Typical used car place, your car is worthless

Absolutely worthless experience. Told on the phone,when I asked about a car I wanted to talk about, We are doing crazy deals right now!! Get up there, low balled me for my trade in, an insult actually, then refused to come down on the car price, saying we have a lot in this vehicle. Can't lower the price. They treat you like you are stupid, and don't have a clue about prices, trade ins, etc.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are so disappointed to learn of this situation you have described. If you would be willing, please reach out to us at (317) 863-0029 so we can understand the details of your particular situation and try to make this better. We look forward to hearing from you.

Overall, he is a very honest and nice guy. Napleton,...

Overall, he is a very honest and nice guy. Napleton, formerly Butler, has sold us three cars over the years. Always honest, quick, and reliable. Nate contacted me Monday and signed a new car agreement on Tuesday. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Kia of Fishers and we hope to see you again!

Nice guy. Great services. I always turn to Napleton Kia...

Nice guy. Great services. I always turn to Napleton Kia when I am exploring my car options. I will highly recommend both Nate and Napleton to anyone who is looking to lease or buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any needs or questions, we will be more than happy to assist you! Safe travels!

Nate was professional and easy to work with. No bull...

Nate was professional and easy to work with. No bull straight to the point. I would highly recommend looking Nate up when needing a trusted salesperson.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Ty was always very patient and helpful! We had a lot of...

Ty was always very patient and helpful! We had a lot of questions and he was there to answer texts, calls and visits! He found us the car we wanted and for the right price. We appreciate everything he did and would use him again given the opportunity!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Rachid did great! Very transparent and honest. He helped...

Rachid did great! Very transparent and honest. He helped us every step of the way. Been to 5 other dealerships. He was the best sales associate by far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience so we're glad to hear Rachid took such great care of you! We hope to be of service to you again! Take care!

I had a good car buying experience at Napleton Kia....

I had a good car buying experience at Napleton Kia. Buying a used car can be difficult but they treated me well. Sales rep Rachid Attahirou was pleasant and courteous without any hint of sales pressure - and he answered all of my questions very well and he was particularly helpful with the complex car controls. Finance rep Chris Myers was also pleasant and professional, and I am grateful to her for advice about extended warranty. Thank you very much.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ty was great. He was not a high pressure salesman and he...

Ty was great. He was not a high pressure salesman and he was honest. He has service experience and provided good tips and honest feedback. The dealership was pleasant, clean and up front about pricing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Todd, it is our commitment to provide our customers with clean and comfortable facilities as well as professional and top notch service. We are pleased you enjoyed working with Ty! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!