Skip to main content

Napleton Hyundai of Carmel

(476 reviews)
Visit Napleton Hyundai of Carmel
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (888) 348-0669 (888) 348-0669
Used (888) 354-2208 (888) 354-2208
Service (888) 356-4298 (888) 356-4298

Reviews

(476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Hyundai of Carmel from DealerRater.

Want to share your experience with this dealership?

Write a review

Tyler is a Rockstar!

Tyler is a Rockstar!! Got me an amazing deal on my new truck. Super friendly and went over all the paperwork with me. Definitely ask for him!!! Will be buying my next purchase from him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Tyler is a Rockstar! ! Got me an amazing deal on my new truck. Super friendly and went over all the paperwork with me. Definitely ask for him!!! Will be buying my next purchase from him!

Dealer response

Hi, we're happy to hear you had such a positive experience with Tyler! Please don't hesitate to reach out to us if there's anything more we can do!

I love the place everyone here helps get things done when

I love the place everyone here helps get things done when I’m service and sales. Thanks guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! Our team is available should you require any extra help.

awesome place, very friendly and knowledgeable workers.

awesome place, very friendly and knowledgeable workers. Daniella and Tyler are amazing to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Amazing place !

Amazing place ! Great inventory would definitely recommend everyone i know to come shop here for their cars !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your feedback and are grateful you shared your experience. Whether it’s been a few years or just yesterday, knowing you took the time to support us means a lot. Thanks again!

Great place

Great place to buy a car or work there. Definitely recommend to everyone who is looking for a new or used vehicle in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kostas, we appreciate you choosing Napleton Hyundai of Carmel! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Great customer service

Great sales desk. Always try to take care of the customer. Service will take care of your needs. Finance will explain the paperwork so you can understand it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I have been buying and servicing vehicles here for the

I have been buying and servicing vehicles here for the last 4 years and have had a pleasant experience every single time, nice and friendly staff always willing to work with you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Frank, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!

Ive used Napleton Hyundai of carmel for years now and

Ive used Napleton Hyundai of carmel for years now and always had the best times when i go there. 3 Cars in and planning on getting a 4th. Amazing dealership and amazing staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

I have leased 2 vehicles from them, they always have a

I have leased 2 vehicles from them, they always have a better selection of inventory compared to other Dealers in the area. The staff is always very professional and a pleasure to work with. I’m looking forward to pick out my new 2024 model from them very soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

Great dealership, came in not prepared to buy a car but

Great dealership, came in not prepared to buy a car but these guys made it work, thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!