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Advantage Toyota of River Oaks

(549 reviews)
Visit Advantage Toyota of River Oaks
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (888) 392-9763 (888) 392-9763
Used (888) 415-6430 (888) 415-6430
Service (708) 340-7575 (708) 340-7575

Reviews

(549 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Advantage Toyota of River Oaks from DealerRater.

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Customers Service

He is always Polite and very helpful with answer questions. Very knowledgeable. Doesn't let you for along time without getting back to you. Make you feel that he knows what he what he's talking about.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best experience so far, Excellent customer service

Best experience so far, Excellent customer service and Great staffs. They work with your budget and your interest of car. Micheal M The salesperson is awesome and good at what he does. Helped me all through the process. Excellent salesperson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Advantage Toyota River Oaks with our salesman Micheal. If you have any further needs, do not hesitate to stop by for a visit. Kindest Regards, Tim Thorn General Sales Manager

crooks

My salesmen Mike M was awesome. He worked with us and has ambition for his Job. The sales manager was very unprofessional. He told us that we had to accept Vin etching and the theft deterent assurance program. "Because our process are below market value, that we can make you accept this add-on" Clearly we walked. I'll never go here again. Our salesman Mike was awesome. The sales managers working the deal are highly unprofessional.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

I am very sorry to hear that you are unhappy with your experience at our dealership. I would like to discuss this situation further with you. If there is anything else that we can do to help address the situation and demonstrate the value we place upon providing exceptional customer service, please do not hesitate to contact me directly. Regards, Jason Roberts | jroberts@advantagetoyotariveroaks.com (708)862-0700 ext.394

They are fantastic, good customer service.

I have been to a lot of car dealership but non is compare to advantage Toyota, Good customer service, very attentive to customer and paying attention to detail is their priority, your car is safe with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ayodele, Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We look forward to assisting you again down the road! Have a great day! Tim Thorn General Sales Manager

Excellent Customer Service

Good and prompt customer service. The facility is also outstanding. Products at a reasonable deals compare to the competitors. Highly recommended for your next automobile purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Advantage Toyota River Oaks. If you have any further needs, do not hesitate to stop by for a visit. Kindest Regards, Tim Thorn General Sales Manager

Oil change

The service is always good and the staff is always nice. The staff is very helpful and always recommended what services need to be done or what needs to be done on the next service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Smooth process with coming in for an oil change

Customer service representative Kevin made the process so smooth for me. I entered in the building & he immediately took care of me with no hesitation. The wait for my service was not long at all. Great customer service Kevin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Goodddd

They are very nice and helpful. I got in n out within 2 hours and they found me a good car for a budget. Good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to write this 5 star review. I'm very happy to hear about your positive experience at Advantage Toyota River Oaks. Kindest Regards, Tim Thorn General Sales Manager

Great People

Bought a used Corolla 2016. Had a couple stains still in the backseat, and the front bumper had a small crack, but otherwise great experience and great employees to work with. Was able to bring down the price to something we both found reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Esteban, I am so glad we where able to assist you in your purchase of a Corolla! We do our best to present our customers with prices they cannot turn down. Thank-you for giving us the opportunity to earn your business. Best regards, Tim Thorn Sales Manager

Buying a car

Last week my wife and I stopped by just to test drive a van we saw online. We were greeted by Fernando Alvarez and he was a pleasure to work with. He was professional and courteous which made our decision to buy and the purchase process smooth. We would definitely recommend Fernando and Advantage Toyota to anyone in the market to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mark, Thank-you for this great feedback about your experience here at Advantage Toyota with our salesman Fernando. We appreciate you trusting us with your purchase. Any questions in the future feel free to give us a call at 708-862-0700 Best Reagrds, Tim Thorn General Sales Manager