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Winn Kia of Fremont

(385 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–7:30pm Closed
Sunday 10:00am–7:00pm Closed
New (833) 867-0358 (833) 867-0358
Used (833) 867-0554 (833) 867-0554
Service (833) 867-1108 (833) 867-1108

Reviews

(385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

The girl at the counter was so nice and helpful it was a great experience most aren’t as friendly or polite anymore in the service industry and she was both. My car was ready when she said it would be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Winn Kia of Fremont team

Great service

Fast and friendly service. Very knowledgeable advisor. I will recommend the dealership to any and all Kia owners. Great overall service with great knowledge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Winn Kia of Fremont and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Regards, Winn Kia of Fremont team

Just a quick disgnosis

Margie made all the difference. She listened to me, suggested options, but remained very pleasant despite dealing with a another customer who was very inappropriate and verbally abusive. Oh and thank you for the car wash. Nice touch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Greg, we are glad to hear you enjoyed your recent visit to our service department. At Winn Kia of Fremont we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Regards, Winn Kia of Fremont team

Friendly service

Friendly and professional service. The waiting area is comfortable. Bathrooms are clean. Free coffee and tea. Wish the location is close to my house.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Regards, Winn Kia of Fremont team

Awesome Service Team

the service staff was very friendly and courteous. They kept me updated with the status of my car and everything! Better service than I’ve received at any other service department at kia dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, Winn Kia of Fremont team

Great

Communicated timely and helped us through the whole process and then some. Very pleasant staff and they really went the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Winn Kia of Fremont team

Amazing Service

Christina was amazing and gave me many updates to let me know when my car was expected to be done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lindsey, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Regards, Winn Kia of Fremont team

Great service, clean atmosphere

Great customer service and always had an answer for my questions, also a very friendly and chill environment at the facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

To say thank you is not enough, Jonathan! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Winn Kia of Fremont again! Regards, Winn Kia of Fremont team

Sandro

The info about the car I bought was well provided. The salespeople are friendly and rapidly helped me with the appointment and Test Drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Winn Kia of Fremont team

WINN KIA Wins!

Service personnel was excellent and communicated perfectly. My car was serviced as well as tires. Love the 4 tires for the price of 3 special.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your great review, Kirk! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Winn Kia of Fremont team