Reviews
The woman who assisted me on arrival very friendly
For six month service and a recall for my Kia K5 it was less than a two hour wait. I was told when i made appointment it would take three hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Winn Kia of Fremont team
great service location with good customer service
loved working with Margie on the service. She was very propmt in following up with me on giving me updates and getting me a ride.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Regards, Winn Kia of Fremont team
Service for Kia Soul
The service reception was efficient and on time. I felt cared for by my service rep, there were good coffee choices, and the car was washed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we are glad to hear you enjoyed your recent visit to our service department. At Winn Kia of Fremont we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Regards, Winn Kia of Fremont team
Easy to work with.
The sales staff was knowledgeable and quick to respond. They were easy to work with and there was no pressure. And they had the car we wanted in stock!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, Winn Kia of Fremont team
Great advisor
My advisor Christine was very friendly and helpful. She made the check in process of servicing my car super easy and was able to answer any question I had. She really knows her stuff!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Christine does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Winn Kia of Fremont team
Great service department!
courteous and very friendly service crew (Angelina and her team rocks!)…sad that Rebecca left…Hopefully during the remodel, they can widen the entry point for service as the single lane entrygets backed up and i was literally stopped on the main road awaiting to drive in to the service area (at least when i was there for my 8am appointment…)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Winn Kia of Fremont team
Dealership
Alex and crew are very friendly and helpful this will be the fourth car we have got from this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tauluavaa, it was a pleasure to read about your fourth car-buying experience at Winn Kia of Fremont. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Alex and the crew provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Regards, Winn Kia of Fremont team
Friendly Staff and Everything is Great!
Very easy to talk to. I got what I wanted! I got to test drive a lot of cars and found what suits me best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much Zianna for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Regards, Winn Kia of Fremont team
Great Service!! Attentive satff!!
The whole team was very helpful and got me in a nice car that I can afford and I'm in love with!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Winn Kia of Fremont team
Clean Facilities, great service
The appointment process went very smoothly. The service advisor was very thoughtful and acknowledged my presence when I walked in even though he was busy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Winn Kia of Fremont team