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Ciocca Chevrolet of Princeton

(1,255 reviews)

Reviews

(1,255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ciocca Chevrolet of Princeton from DealerRater.

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I was very impressed the way things were handled very

I was very impressed the way things were handled very professionally. I thought that every person I met at the dealership, we’re very knowledgeable and what they did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Milkmanski. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

The Finance Dept was not respectful of my time.

The Finance Dept was not respectful of my time. I didn’t waste their time negotiating. Yet they had me wait two hours to hand over the check. And then forced me to sit while they did a back of an envelope exercise to upsell me on an extended warranty even though my bank check was already written. Also after I had already gone to the bank for the loan check, I found out that the car’s undercarriage was damaged and I was only getting one key. I didn’t have time to switch our cars and go back to the bank. (I also had no ride to the bank as I had returned my rental). Both issues should have been addressed before selling to me. That is an advantage of buying off a dealer/shop. Next a week later, I get a random call from Finance asking for my social security number. For security reasons, I said I would call them back. But when did (twice ) and no one answered. Finally, how long does it take to register a car, especially as I am keeping the plates ? Two weeks and I got a renewal notice for my OLD car. This experience reminded me why I avoided dealerships last time around. Total disregard and disrespect of customer’s time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Got a new truck and they were very quick and pleasant to

Got a new truck and they were very quick and pleasant to work with. Got me outta there within 2 1/2 hours which isn’t bad for a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing, Tyler! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

JT was great.

JT was great. He made the whole buying experience painless and straightforward. I would certainly look to use him again for my next car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

Nick was professional, respectful and courteous.

Nick was professional, respectful and courteous. I would recommend him to friends and family anytime!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

Polite, knowledgeable, willing to work within your

Polite, knowledgeable, willing to work within your budget, not aggressive. Overall experience very impressive. Would not hesitate to recommend them to others..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review, Betty! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Ayo was very helpful great attitude.

Ayo was very helpful great attitude. I told him what I wanted and he got it done fast and efficiently. A pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

It was a great experience doing business with great help

It was a great experience doing business with great help from Hassani. He knew exactly what I wanted and am very satisfied. Thanks to everyone who was involved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

nick was the reason i picked the ev , great person very

nick was the reason i picked the ev , great person very likeable 5 star salesperson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

Salesman wasn't too bad.

Salesman wasn't too bad. The silverado drove good and everything looked good when I bought the truck. 2 days later transmission went bad. Now I'm out another 5k. Be careful checking these cars they sell

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.