Ciocca Chevrolet of Princeton

Hi Timothy, We’re very sorry to hear about your recent experience and understand how frustrating and disappointing this situation must have been. It’s never our intention to mislead or cause our customers to feel like their time and trust were taken for granted. We sincerely apologize for the breakdown in communication regarding the availability of the Tahoe you were interested in. While our inventory can move quickly, especially with high-demand vehicles, we recognize that more proactive and transparent communication was needed in your case—especially given your clear interest and effort in coordinating your visit and trade-in details. Your feedback has been shared with our management team, and we will be reviewing this situation internally to ensure it doesn’t happen again. We regret that this experience left you with a negative impression of our dealership and our team member, that is not the standard we hold ourselves to. If you're open to a conversation, we’d appreciate the opportunity to speak with you directly and make things right in any way we can. Please feel free to reach out to our Sales Manager at (609) 227-4561 or let us know how we can reach you.

Thank you, Robert and Anne! We’re so glad to hear that Dave and Nick made your experience easy and positive from start to finish. Your recommendation means a lot to us, and we’re honored to have your trust. We look forward to helping you and your friends and family in the future!

Hi Camila, thank you for taking the time to leave a review for us at Ciocca Chevrolet of Princeton. We're happy we could meet your expectations!

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

Thank you for your wonderful review! We’re so glad to hear you had a great experience at our dealership. Nick will be thrilled to hear your kind words—he truly strives to make the car-buying process as smooth and enjoyable as possible. We appreciate you taking the time to share your feedback and look forward to serving you again in the future!

Hi Nicolett, thank you so much for your kind words! We're thrilled to hear that you had a perfect experience with us. Our team works hard to provide friendly and knowledgeable service, and it's great to know that came through for you. We truly appreciate you choosing us, and we're here if you ever need anything in the future!

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!