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Ciocca Chevrolet of Princeton

(1,257 reviews)

Reviews

(1,257 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ciocca Chevrolet of Princeton from DealerRater.

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Dealership is great.

Dealership is great. Fantastic staff really good selections i went with JT I highly recommend him myself

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the wonderful review! We're so glad to hear that you had a great experience and that JT took such good care of you. We truly appreciate your recommendation and are thrilled you found the perfect vehicle. If you need anything else, don't hesitate to reach out! Enjoy your new car!

I walked into Ciocca Chevrolet around 10:30 am on January

I walked into Ciocca Chevrolet around 10:30 am on January 13, 2025. I was immediately greeted by Nick Catucci. Nick welcomed me and asked if he could be of assistance. My car was at the GMC dealership having routine work and was looking at the Chevrolet's. I asked Nick what the interest rate was for new cars, and he said one of the best deals was 2.9% for 3 yrs. if I had good credit. Nick suggested that I should check out the new Equinox and asked if I would like to test drive one. I was so impressed with the Equinox and Nick Catucci that within an hour after walking in I was sold and purchased a new Equinox.. I have purchased many new vehicles over many years and never met a salesman as courteous and pleasant as Nick Catucci. I hope this review crosses the desk of Mr. Catucci so that he will know what a great employee Nick is..

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi Brian, thank you so much for taking the time to share your experience! We're thrilled to hear that Nick made such a positive impression and helped you find the perfect Equinox. It's wonderful to know that his courteous and professional service made the difference in your decision. We’ll be sure to pass along your kind words to Nick—he’ll be so appreciative of your feedback. We’re grateful for your business and look forward to assisting you again in the future!

Excellent buying experience.

Excellent buying experience. Knowledgeable staff. No rush process. Nick and Andrew were great to interact with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thanks for sharing your experience with us, Purav! If there is anything else we can do to help just let us know! Have a great day!

Very professional and friendly.

Very professional and friendly. Felt welcomed from the moment I walked in to the moment I left.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We're so glad to hear it! Thank you for the great review, Andrew! We're always here to help if anything else comes up!

Excellent experience at Ciocca.

Excellent experience at Ciocca. Salesperson was very knowledgeable about product and deal was good . No games, very pleased.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

Dealing with Joseph was just as I did wanted.

Dealing with Joseph was just as I did wanted. No dodgy sales pitch no sugarcoating, only facts which for me bring trust. Keep it up Jo. Happy new year.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your fantastic review! We're thrilled to hear that Joseph was able to provide you with the honest and straightforward experience you were looking for. Trust is incredibly important to us, and we’re glad Joseph was able to earn yours. We’ll be sure to pass along your kind words to him! Wishing you a Happy New Year as well, and we look forward to serving you again in the future!

No complaints on repairs, I was disappointed that I was

No complaints on repairs, I was disappointed that I was quoted a price that included tax but upon making payment was charged an additional $200 more than price originally given, rep says it was tax but that was xx. They mistakenly changed my front end windshield wipers that I was told I wouldn't be charged for which I believe I was, hence that additional $200

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your feedback. We apologize for the confusion regarding the pricing and charges for your service. It's important to us that our customers fully understand the costs upfront, and we regret that this wasn't your experience. Please reach out to us directly so we can review the details of your service and resolve this issue to your satisfaction. We appreciate your patience and hope to make this right for you.

I bought a new electric vehicle here at the dealership

I bought a new electric vehicle here at the dealership and the staff from salesperson through finance was very professional and easy to work with.

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  • Overall experience 5.0
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Dealer response

Thank you for your great review! We’re so happy to hear that your experience with our team, from sales to finance, was professional and easy. It’s always our goal to make the car-buying process as smooth as possible, especially with exciting new vehicles like yours! Enjoy your new electric vehicle, and we look forward to working with you again in the future!

Good customer service by the whole team .

Good customer service by the whole team . Good experience. I would recommend them to others.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your wonderful review, Susan! We're so glad to hear that you had a great experience with our team. Providing excellent customer service is our top priority, and we’re happy to know that we met your expectations. Your recommendation means a lot to us, and we look forward to serving you and others again in the future!

I really felt like they didn't hide or try to sneak

I really felt like they didn't hide or try to sneak anything in when buying the car. They were very upfront with all of the costs and even found me a few extra rebates.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review, Patrick! We’re so glad to hear that you had a transparent and straightforward experience with us. Our team takes pride in being upfront and honest, and we're happy we could find you some extra rebates. Your trust means a lot to us, and we truly appreciate your feedback! Enjoy your new car, and we look forward to serving you again in the future!