Lexus of Wesley Chapel

Lexus was outstanding with their support and care for customer service. Everyone I worked with was very professional and understanding. Would rate higher if possible. Came in to look specifically at a used 2017 Audi A3 they had, ended up buying the next day. Tim, Rex, and Adam were able to help us work out a great deal. Shortly after buying it, we had noticed a little rattling in the sunroof. We were instructed to go to Audi and have them fix it, but they had said my warranty didn’t apply to it for some reason. We reached back out to Tim and Rex about this situation and ended up getting it fixed at Lexus a couple days later. The service that day and through that experience was above and beyond. Would highly recommend this dealership to people in the Greater Tampa Bay Area.

Nicoletti was extremely helpful in any and all ways that he could. He followed up with updates very religiously and in an excellent timely manner. Very thankful for the staff who helped me and my family feel very comfortable. Thank you Jonathan for the experience and hospitality. The detailing team is absolutely off the chains. I was handed the car over and was impressed with the amazing job they did, left the car looking and smelling brand new. Thank you, 10/10.

Bobby was great. Kept me informed and took time to actually show me what needed repaired. Definately will be using this dealer for all my repairs.

Excellent experience. Definitely great with response. I liked the fact of texting and sending pictures via phone. Make things much easier especially during C19 Pandemic.

Lexus of Wesley Chapel went above and beyond to meet my needs. Jonathan was especially helpful. I am a loyal Lexus customer and I wouldn't go anywhere else for sales and service.

Just complete my service on my Lexus GX460 at Lexus of Wesley Chapel. My advisor Forrest Browne did a great job getting my vehicle serviced properly and on time. I highly recommend this dealership for all auto service needs.

This is my second time leasing a car from Lexus and it was just as great as the first time. Tim really worked with my budget and is a great help overall as always.

Johnny did an outstanding job in the purchased of my Lexus. I will definitely recommend him to my family and friends. He assistant me through the process by getting the payment right payment

Unable to get title for new vehicle I paid cash for In January, Made 5 calls to this dealership, with NO response. Impossible to get any response from Sales, Financial or Management depts! This is 7th Lexus we have bought, will be the LAST!!!!

Awesome experience staff are professional and polite. No-pressure, didn't feel rushed. Quick and painless — the dealership made the process easy. Quick and clear communication No games. Highly recommended this dealership.