Reviews
Great Experience
I had a great experience shopping and purchasing a vehicle from Cartopia! The receptionist was nice... The sales people were awesome... They made sure I got what I wanted and not just put me in any vehicle! They showed great customer service and I got lucky enough to even get some free pizza! I would recommend this place over any used car dealer I have dealt with... I even recommended them to two people and both people went there and walked out happy with new vehicles! Great experience and great deal ship! I highly recommend! Thank you Cartopia for my 2016 white Ford Fusion.... ❤️
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
IT WAS OUR PLEASURE TO ASSIST YOU LASHONDA! WE ARE ALWAYS HERE TO ASSIST YOU AND LOOK FORWARD TO A GROWING RELATIONSHIP. THANK YOU FOR ALL OF YOUR REFERRALS AND KIND WORDS! CONGRATULATIONS ON THE NEW PURCHASE!
Hands down the BEST DEALERSHIP i been too!!
They really made my car shopping experience the best. Couldn't be happier everyone from the salesman to the managers were great! Highly reccomended, finally have my new Jeep i always wanted thanks to them. Al, Bill and Paul thanks again guys you rock!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANK YOU FOR THE GREAT REVIEW LOS! IT IS CUSTOMERS LIKE YOU WHO KEEP US GOING. CONGRATULATIONS!
WOW! Only if most dealerships were like this one!
This is probably my 10th used car that I have bought throughout the years and by far this has been the most amazing experience when it came to finding a car that I wanted. I have shopped at so many dealerships and after a few places in a single day, you start seeing this pattern that all dealerships have. The back and forth, the lack of empathy, etc. But when I came in to this dealership, from the beginning, I noticed a difference. The salesman approached me, which i must say most dealerships dont approach you, and struck a casual conversation with me where he made it enjoyable to speak about what I needed in a car. Once I found my car, it was straightforward from there on, test drive, carfax, maintenance history, everything that I as a buyer really needed to know before purchasing. The price required no hassle and the usual back forth, the salesman sat with me and showed me why the price is the best price out there, and by the time i knew it, I drove off the lot only to recommend every single person i know to this place. Thank you everyone at cartopia, from the salesman to the manager! You earned yourself a life long cutsomer!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANK YOU FOR THE GREAT REVIEW TERRY! WELCOME TO THE CARTOPIA FAMILY! PLEASE STOP BY AND SAY HI AS WE ARE LOOKING FORWARD TO A GROWING RELATIONSHIP!
cartopia
hassle free enviroment unlike other dealerships .. from the salesmen to the managers everyone was very pleasant and took their time to make sure i got into the best car that fit my needs! would be recommend this place to my friends and family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANK YOU FOR THE GREAT REVIEW PAUL! CUSTOMERS LIKE YOU MAKE OUR JOB THAT MUCH MORE ENJOYABLE. CONGRATULATIONS ON THE NEW CAR!
I love my 2017 Jeep SRT8
Went to car topia with the intention of just shopping around and wasn’t ready to purchase a vehicle, until I was greeted by Omar maark the moment I stepped foot in the dealership. Greeted me with a smile and made the process so easy, no games or extra fees. Amazing service and a great environment. Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANK YOU FOR AN AMAZING REVIEW KAMAL! IT IS CUSTOMERS LIKE YOU WHO GIVE US THE MOMENTUM TO KEEP GOING. CONGRATULATIONS ON THE NEW PURCHASE!
Best car buying experience!!!
This dealership was the greatest decision I made when deciding to purchase my vehicle. I walked in and found the car I always wanted. My credit was not the best, but CarTopia said that they would do whatever they can to make it work. I didn't think I was qualified, but somehow they got it done. My payment was exactly where I wanted to be and they made the process very easy and smooth. The staff is very friendly and they go above and beyond for you. Omar and Al made sure I was happy with the car and the numbers. They not only gave me a great deal, but they were willing to take as much time as they needed to go back and forth with the bank to negotiate my terms. I have not heard of a dealership that cares this much about their customers. On top of the great experience, the car is amazing. Very clean and runs amazing. Please do yourself a favor and go check them out. I don't even know how someone can leave a bad review about them, but I guess some people just haven't experienced the traditional dealership buying experience. They should go check out another dealership and I'm sure they will reconsider leaving a bad review. All dealerships charge outrageous fees, but not CarTopia. They are straight up with you and there are no hidden fees. Thank you CarTopia for a wonderful experience!! I will be back and definitely will be sending you guys more customers. Thank you for being great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
RONALD, IT WAS OUR PLEASURE ASSISTING YOU! THANK YOU FOR TAKING THE TIME TO REVIEW US. PLEASE FEEL FREE TO VISIT US ANYTIME AS YOU ARE NOW PART OF THE CARTOPIA FAMILY! CONGRATULATIONS ON YOUR NEW PURCHASE!
AMAZING DEALERSHIP!!
I was very impressed with the due diligence of Cartopia. I went in looking for a car with a clean car fax, however, they showed their process prior to making it available on the floor and their 150 point inspection process I have been to several other dealerships, and Cartopia really made me knowlegable on the car buying experience. If I could give them 10 stars, I would. Thank you Al for educating me, I will be sending you many referrals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANK YOU FOR THE GREAT REVIEW VICKY! THE CUSTOMER'S SATISFACTION IS OUR MAIN PRIORITY HERE AT CARTOPIA. THANK YOU FOR BEING AN AMAZING ADDITION TO THE FAMILY! CONGRATULATIONS ON THE NEW VEHICLE!
My experience at Cartopia was amazing!
After numerous dealerships and not being able to find a car I loved, Cartopia exceeded my expections. They answered all of my questions, their customer service was amazing, they understood my needs and budget, and best of all, the process on purchasing my new car was easier than ever. Thank you Cartopia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
JESSICA, IT WAS OUR PLEASURE TO ASSIST YOU! AT CARTOPIA, THE CUSTOMER IS OUR MAIN PRIORITY. PLEASE DO STOP BY AND SAY HI AS YOU ARE NOW PART OF THE CARTOPIA FAMILY. CONGRATULATIONS ON THE NEW VEHICLE!
HOLY RIDICULOUS FEES!!!!
Absolutely absurd.... Inquired about a vehicle - told "$1495.00 pre-delivery inspection fee and $499.00 prep fee"....Are you kidding me?? 2k in fees???? Not sure if they think these fees are competitive...guessing they know better since they don't disclose those fees anywhere.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dear Valued Customer, In regards to your above review, we would like to take a minute to explain what these fees are. The only 2 fees we charge are the $499.00 documentary fee and the $1495.00 pre-delivery inspection fee. These fees are disclosed on our website and other advertising sites. We do have our reasoning for these fees, as we do not sell any car without servicing it and performing a 150 point inspection on it. Brakes, tires, fluids and any other mechanical needs are performed on the vehicles before we put them up for sale. A customer's safety is one of our main priorities. This inspection also comes with a warranty to guarantee our work. We do have paperwork and inspection reports on every vehicle, which are presented to every customer in person. Unlike other auto dealerships, we do not hide any fees and do not surprise our customers with extra fees. We are a transparent dealership and believe in being up-front with every customer. For this reason, our fees were disclosed to you without you being present in the dealership. In certain cases, we do take the extra step of discounting our vehicle prices, in order to earn your business. Our goal at CarTopia is to satisfy every customer and make sure you will return to us for your future purchases, as well as bring us referrals. Since most of our vehicles are lease returns, we are aware that they will need routine maintenance, which is what we do during our 150 point inspection. We hope you understand our reasoning and will give us the chance to earn your business. Thank you for considering us.
Happy I went
This car buying experience was really a pleasure and i am so happy with my purchase. I was a bit hesitant about going because i didnt want to get my hopes up and not get a vehicle but Omar made me feel confident before i came and I was greeted by the staff with a friendly hello and everything worked out just fine. Plus i got in a car i never even dreamed i would own. I'm very pleased and i highly recommend this place. Thanks again you all. I appreciate you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Natasha, Thank you so much for taking the time to review us. It was our pleasure to assist you and get you into your dream car. We are always here to assist you and look forward to your future business. Thank you again and Congratulations!