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Everyone was very knowledgeable and professional. The GM recall issues were handled while I waited.
Good and very nice and friendly.and great services
The service department is too crowded. The waiting time is too long. How can we shorten the waiting time? It may be a challenge; however, the business... has to find out a way to shorten waiting time. It was longer than 2 hours which it seems to me too long.
From the service advisor to the tech, they kept me informed, showed me what the defect was & did a class A repair.
Jonathan and Sam were great. Made the entire process easy and made sure i got exactly what i wanted with no games. I would recommend these guys to everyone!... There service stands out no question! Thank you guys for everything! !
Long lines and not enough service writers. Other than that it was alright, but took 2 hrs for a 15,000 mile checkup which I think is a little to long when... you have a reservation to get the work done.
our salemens where very attentive to our needs and listen to what we expected in the vehicle. once they found and our disired car they worked with us with... the price , never pushy just easily matched our price and made the whole process a pleasent experience, i would hilghly recommend, Sam and Johnathan to my friends and family. looking forward after the new year in purchasing a Kia from these guys.
The visit went very well and everything was taken care of in a very timely manner.
Our experience at Grossinger was excellent. Sam was honest, professional, and friendly, and the entire staff was flexible to our requirements the entire... time. At no time did we ever feel we were being 'sold'; we were treated as valued customers and there was genuine interest in earning our business.
The salesman and credit manager were both very nice. Helped to make for an enjoyable visit to purchase a new car.