Reviews
Very Very pleasant attitude and helpful I had a great...
Very Very pleasant attitude and helpful I had a great experience with Mark Kerkoski thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
One of the all time best car hunting experiences we ever...
One of the all time best car hunting experiences we ever had! All the staff was extremely professional and very helpful. We will highly recommend Jim Ellis KIA to all our friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager
Jesus was very professional and completed my service...
Jesus was very professional and completed my service within 15 minutes from suggested time. Excellent service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jesus was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Never heard from service advisor - had to call and talk...
Never heard from service advisor - had to call and talk to others to find out could only do one item out of 2 requested when appointment was made a month prior - waist of time driving from Atlanta
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. Please don't hesitate to reach out if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager
I still need the seat heater fixed - but will have to find someone else. Im upset because I spent $130 for a rental car for one day for you to fix it and then it was not fixed. Very disappointed.
Brought my Santa Fe in for an annual checkup. The service...
Brought my Santa Fe in for an annual checkup. The service was friendly and the checkup was completed faster than expected and a little bit less cost than they originally quoted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
They didn’t fix my car correctly the first time and I had...
They didn’t fix my car correctly the first time and I had to bring it back. They said several times they were understaffed but that should not be a reason to not do there job correctly the first time.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. Please do not hesitate to reach out if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager
We had the best experience at Kia of Kennesaw. Cameron...
We had the best experience at Kia of Kennesaw. Cameron Kowalewski took such great care of us, answered all our questions and held our hand throughout the entire process. We will definitely start with Kia of Kennesaw when we shop for cars in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Cameron was a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Dealer was prompt and gave excellent customer service....
Dealer was prompt and gave excellent customer service. She also informed me of my 90k service coming up
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Love my experience! Salesman Chaz took great care of us!...
Love my experience! Salesman Chaz took great care of us! Made everything quick and easy,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chaz was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
It was a great experience and I would travel from Decatur...
It was a great experience and I would travel from Decatur to kennesaw any time to come to this Kia dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager