Reviews
Charlie is the best and the managers worked with me to
Charlie is the best and the managers worked with me to get me where I needed to be financially
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service was good and quick and the service person was
The service was good and quick and the service person was professional and welcoming to me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great as always.
Great as always. Professional and informative. Would be nice if service included a complimentary car wash as other dealerships do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful experience and great service received.
Wonderful experience and great service received. Kris informed me step by step and I had to wait only 1hr and 20 min. Well done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Armani Jackson made everything happen.
Armani Jackson made everything happen. She found the right car, negotiated the deal, the managers helped on the trade-in, and the delivery orientation was most helpful. Could not be more satisfied, and I recommend Armani and Jim Ellis highly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Donte was so nice and fun to work with.
Donte was so nice and fun to work with. Bryce was patient with all of our questions. Would do business with them again.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We pride ourselves on providing exceptional customer service and are thrilled to hear you had a positive experience. We would love to work with you again in the future.
I have no comment about the review other then we enjoy
I have no comment about the review other then we enjoy the new Kia carnival.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear that you are enjoying your new Kia carnival! Thank you for choosing our business. We appreciate your support and look forward to serving you in the future.
Gabriel’s service was outstanding and always delivered
Gabriel’s service was outstanding and always delivered with a helpful attitude. He quickly understood our needs and guided us toward the best choice for our family. From the moment we met him, we felt comfortable and well taken care of. We are first-time Kia customers, coming from a strong Chevrolet background—our family has always driven Chevy vehicles. That day, we arrived at Kia after spending over three hours at our local Chevy dealership, feeling tired and a bit frustrated. Gabriel turned our day around with his professionalism and warm approach, making the whole experience easy and pleasant
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, we are thrilled to hear that Gabriel's outstanding service and helpful attitude made your first-time Kia experience a pleasant one. We are happy to have gained a new loyal customer and look forward to continuing to provide you with exceptional service.
Every single person I talked to in this process was
Every single person I talked to in this process was extremely pleasant, knowledgeable, and helpful. Getting my car serviced has never been so easy, and I felt completely taken care of through the whole thing
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave such a kind review! We strive to provide exceptional service and are happy to hear that your experience was nothing short of pleasant. It was our pleasure to take care of you during your car service. See you again soon!
Phil was able to prioritize what needed to be done to my
Phil was able to prioritize what needed to be done to my car right away and what could wait until my next service appointment.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We are glad Phil was able to efficiently prioritize your car's needs. We look forward to seeing you at your next service appointment.