Reviews
Fast and reliable
Diana, was friendly happy and made our vist very pleasant. They fixed my car quickly and i was able to pickup my car within 4 hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who provided you with such a positive experience, Josh! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Service Evaluation
Robert always greets me with a smile when I come in the shop. Assures me that my car's repairs/service are his and my best interest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!
Best place to buy a new kia
From start to finish this is hands down the best place to get the car you want. I knew exactly the car and features I wanted included and got exactly that at a better price than any other lot could have offered. They worked around the budget I had and made sure I got exactly what I wanted. If you looking to buy a new car i highly recommend you start your search at jim ellis kia. Also I would highly recommend using souheil baghdadi as your salesman. He was not only knowledgeable and hard working to ensure we got the best experience but he even walked the lot in the rain with us on a very cold day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great first experience
Leanne was great to work with! She helped me to make sure my car was taken care of, from warranty/recall service to everyday maintenance items. She wasn’t pushy. The visit took a little while, but I left feeling confident that they hadn’t overlooked a thing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always good service!
I have been going to the service center for regular maintenance for 4 years now. I have always been treated with respect and the actual work promised has been the work performed with excellence.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Replaced catalytic converter
They took great care of me! Ordered the part and got it in and done within a week! Also they were all very friendly and made sure I was accommodated anytime I was there!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
Part replaced
Very rarely have to come in for service, and on this occasion, as usual, service staff was friendly, prompt and fast. I was notified when part came in, made an appt. and part was replaced that morning. Robbie made sure part was installed properly, Diana processed the paperwork for me when Robbie was assisting another customer so I wouldn't have to wait, and Lavar made sure my car was washed and ready to go. Couldn't ask for better service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!
Very professional n customer matters
From the time i drove in the garage i was greeted with a pleasant smile and we will get you out of here as fast as we can. Nice and clean waiting area with refreshments.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear our team delivered fast service! It is our commitment to provide all of our customers with clean and comfortable facilities as well as professional and top notch service. If you're ever in need of more help, please let us know!
Another great experience
It was another great experience at Jim Ellis Kia of Kennesaw in the service department. Everyone was friendly and helpful as always. I will always recommend any and everyone to Jim Ellis Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. If you have any further questions, please give us a call. We're always happy to help! Take care!
Service
I had a great experience, Jason Dale did a wonderful job of explaining and keeping me updates as to status of my car. The weather was too cold for the car was but they did vacuum my car which was unexpected and very appreciated. I always have a great experience at KIA of Kennesaw :-)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! Please reach out to us if there is anything else we can do for you! We hope you have a great day!