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Landers McLarty Ford

(331 reviews)
Visit Landers McLarty Ford
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:30pm
Tuesday 9:00am–7:00pm 8:00am–5:30pm
Wednesday 9:00am–7:00pm 8:00am–5:30pm
Thursday 9:00am–7:00pm 8:00am–5:30pm
Friday 9:00am–7:00pm 8:00am–5:30pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (256) 273-4402 (256) 273-4402
Used (256) 273-3232 (256) 273-3232
Service (256) 273-3241 (256) 273-3241

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landers McLarty Ford from DealerRater.

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The sales team was great and went above and beyond to...

The sales team was great and went above and beyond to make sure I got the truck I wanted. They were very professional and willing to take the time needed to make my experience a good one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great fast service. They got me in, found the issue, and...

Great fast service. They got me in, found the issue, and got it done an hour before promised. The level of service is the best I have ever seen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

30K service

Thor was great as always thank you for the prompt and professional service as always! Call answered and done all in same day great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Service was comleted in a timely manner. Thor Slaton was very professional and wanted to be sure the work was completed. Thor has alays seemed knowlegable and listened to my explaination of the need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Landers McLarty Ford in Fort Payne, AL and we look forward to helping you in the future!

It doesn't take 25 words to tell you that I am satisfied...

It doesn't take 25 words to tell you that I am satisfied with the service I recieved. So now I'm typing words until it tell me its enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First time visiting Landers. Our salesman Gregg was the...

First time visiting Landers. Our salesman Gregg was the best. He worked with us and went above and beyond. We were signing papers during a tornado warning. Lol. Excellent service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glad to have you! Thank you for choosing Landers McLarty Ford and we look forward to seeing you again!

I have purchased several cars there always friendly...

I have purchased several cars there always friendly workers Christian when above and beyond to help me explain and answered all my questions thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing, Landers McLarty Ford in Fort Payne, Marcy! We look forward to helping you more in the future!

Very friendly, courteous, professional, answered all my...

Very friendly, courteous, professional, answered all my questions. The parts dept. deserves they gave me a quickly. The tech that worked on my vehicle carplay explained all he did. Why put a limit on these reviews? Sometimes a lot can be said with less.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and thank you for choosing Landers McLarty Ford. We look forward to seeing you more

Thor from service took great care of me. There was a...

Thor from service took great care of me. There was a difference in the quoted price then the price that came up after the work was done. Thor took the time and got management involved and made it right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive to make sure each customer is treated with the up most respect, so thank you for being patient with us. Look forward to doing more business with you!

Nick did an outstanding job, great communication. I would...

Nick did an outstanding job, great communication. I would recommend Landers McCarty to anyone. Great experience from the vehicle sale to the options for financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Landers McLarty Family, and thank you for choosing us! We look forward to doing more business with you in the future.