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Landers McLarty Ford

(324 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:30pm
Tuesday 9:00am–7:00pm 8:00am–5:30pm
Wednesday 9:00am–7:00pm 8:00am–5:30pm
Thursday 9:00am–7:00pm 8:00am–5:30pm
Friday 9:00am–7:00pm 8:00am–5:30pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (256) 273-4402 (256) 273-4402
Used (256) 273-3232 (256) 273-3232
Service (256) 273-3241 (256) 273-3241

Reviews

(324 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service was great. Very helpful and professional...

Service was great. Very helpful and professional employees. Thor and Kristen did an amazing job. I would highly recommend getting your vehicle serviced at Lander McLarty Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

mprice0087, thank you for your contentious business! We greatly appreciate you!

Everything was great and I enjoyed working with Kristen ,...

Everything was great and I enjoyed working with Kristen , service was fast and friendly. I will definitely be choosing this dealership for your future services .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us with your business. We look forward to seeing you again!

Fantastic service! Fair prices! Job completed in a timely...

Fantastic service! Fair prices! Job completed in a timely manner! Will continue taking my vehicle here to receive service! Will recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

ALANA.GARRETT13 we're glad you had a wonderful experience with us here at Landers McLarty Ford of Fort Payne! We look forward to serving you, your family and friends!

They were very nice and helpful. Took a little while to...

They were very nice and helpful. Took a little while to finish the oil change. But that’s ok.. I’m sure they were busy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate the patience and thank you for choosing Landers McLarty Ford!

Great Service!

We had an electrical issue with the overhead and vanity lights and the left blinker light quit working the night before we were going out of town. I called early the next morning and Thor got the car scheduled within an hour and Andrew got our problems fixed and we were able to leave on our trip that morning as planned. I was afraid other lights or electrical issues would occur on our trip and we really appreciated their quick fix to our problem. Thor has been a great service advisor/person to work with when we had previous issues with our vehicle. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kay, thank you for trusting us with your vehicles health. Enjoy that trip! See you soon.

Great place to get service done!

Great place to get service done. Every question that i asked got answered and if the person i asked didn't know, they would find someone who did. I will be using them for my place of service from here on out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Rob209, thank you for trusting my service team and allowing them to help you all the way.

This dealership goes above and beyond to please all...

This dealership goes above and beyond to please all customers. Nick is the best salesman I have every had any contact with. I am very please with my Ecosport

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

LLR6469. thank you for trusting Landers McLarty Ford for your vehicle purchase

Ford Service Dept is awesome! Thor is the best!! I’ve had...

Ford Service Dept is awesome! Thor is the best!! I’ve had so much trouble out of my car and every time he has went above and beyond to make sure I was happy and my car was fixed right!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for continuously choosing Landers McLarty Ford and trusting our service team! We appreciate your business!

Good place to get service done. I use them every chance....

Good place to get service done. I use them every chance. I have probably used them for almost every service I have had done on my truck for five years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I called and set up a time to do recall and oil change....

I called and set up a time to do recall and oil change. Everything was perfect as normal. I would highly recommend. They were thorough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business!