RK Chevrolet, Inc.

I always get my car serviced at RK Chevrolet. I don't have any problem with anything. Everyone is friendly and nice, and that customer service like it should be. Has chargers in the waiting room to keep your phone charge, coffee machines while you wait.

I have exclusively used RK Chevrolet since Jan 2018 when I moved to Virginia. We have never had any issues until recently. We had our truck serviced for it's 100,000 mile service. There was $2300 worth of work done. During this time, the rim on my vehicle was broken - literally a piece of the rear tire, driver-side is missing. RK was forthcoming and admitted and documented the damage. However, it has been over just about month and we have not reached a conclusion regarding how they will handle it from a financial standpoint. The rim is still broken and calls to the manager have been slow to be returned.

This was my first time buying from RK Chevrolet. I purchased a 2016 Nissan Rogue. The staff and dealership handled my purchase excellent. Tyler Harding picked me up at my residence since I didn't have a ride. He was very courteous, friendly and polite. He was knowledgeable and understood my needs. The rest of the staff was friendly at the dealership. Perry in Finance was excellent in handling all of my paperwork and was thorough in all my questions. Tyler, Perry and others that handled my purchase, THANK YOU and GREAT JOB. Satisfied Customer. I would recommend this dealership and Tyler for future sales. I would buy from them again. JOB WELL DONE To ALL who were involved in this sale.

First time buying a SUV here. People are very friendly. Mark Cunningham is the most awesome, funny and knowledgeable guy you’ll ever work with. He kept us updated for when our SUV is coming and never hesitates to accommodates us when we ask for a test drive for the second time. Fatima Chouirita made sure everything was explained and answered all our questions. She made our transaction process smoothly.

Service center is AWFUL…salesman was great but will never buy a vehicle from them because of the awful service provided by their service center

Terrible customer service Wont call back. Front brakes on metal in 3 months. Promised stuff but never came through with it.

I purchased a 2020 Toyota Tacoma from RK used car lot in Virginia Beach Virginia. I had the best car buying experience I have ever had. Everything was relaxing and stress free and the best customer service I have experienced from a dealership. I would like to give credit to the following crew at RK for making my experience great. Dominique Blair, Shavon McKnight, Perry Dearing, and Jason Tran. Keep these associates around, they are amazing. I will do future purchases with RK in the future.

I took my car to RK for a second opinion as I was having a problem. I found the service department to be professional and extremely helpful, especially Shelby the service consultant. They were able to solve the problem and do it for about a 10th of what I had been quoted somewhere else. I would highly recommend them. I will certainly be returning.

Great Customer Service. The place was clean and well equiped for charging my phone.

Just want to give a shout out to my favorite parts delivery driver Bob Carr! Working for Tidewater Auto Electric, we service all of Tidewater and getting our parts in a timely manner and with friendly service is the reason we keep coming bac