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Grissom Chrysler Dodge Jeep Ram

(301 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 9:00am–1:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (765) 689-6448 (765) 689-6448
Used (765) 689-6338 (765) 689-6338
Service (765) 689-6456 (765) 689-6456

Reviews

(301 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grissom Chrysler Dodge Jeep Ram from DealerRater.

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Robin and Pete were very friendly and honest about...

Robin and Pete were very friendly and honest about everything involved with getting me into my new Jeep. Very satisfied with the service and sales team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase, Vicki! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. The Grissom Chrysler Dodge Jeep Ram Team

I had my truck service here at the body shop and Brandon...

I had my truck service here at the body shop and Brandon did a great job and got it done a good amount of time and did and excellent job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Grissom Chrysler Dodge Jeep Ram Team

I had body damage on my 2014 ram and Brandon got me in...

I had body damage on my 2014 ram and Brandon got me in and did a great job and I would be recommending him to other people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Grissom Chrysler Dodge Jeep Ram Team

Tilmon and Peter went above and beyond to help me. This...

Tilmon and Peter went above and beyond to help me. This is the second Jeep I have bought from Tilmon. Their customer service is exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. The Grissom Chrysler Dodge Jeep Ram Team

Excellent service! I would highly recommend them to...

Excellent service! I would highly recommend them to anyone who os in the market for a new or used vehicle. They have me as a forever customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Grissom Chrysler Dodge Jeep Ram Team

Telmon Nix is the best. Great Service, excellent salesman...

Telmon Nix is the best. Great Service, excellent salesman in Telmon Nix. Very knowledgeable and helpful. Extremely hard worker who deserves more money and all the praise possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. The Grissom Chrysler Dodge Jeep Ram Team

All the staff were Very helpful in answering all my...

All the staff were Very helpful in answering all my questions and concerns. Everyone was polite and made sure to go over everything there was to know about my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Grissom Chrysler Dodge Jeep Ram Team

Telmon was great!! He was very professional,...

Telmon was great!! He was very professional, informative, courteous,very committed in getting you the best deal to fit your budget. Never felt that comfortable purchasing a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I finally found the vehicle i have been looking for and...

I finally found the vehicle i have been looking for and will be buying at the end of my lease. Thanks to mr. telmon nix

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone was super nice! I was offered a much better...

Everyone was super nice! I was offered a much better trade in price than other dealers. Telmon Nix is the absolute best sales exec ever!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Grissom Chrysler Dodge Jeep Ram Team